Retail Centre Operations Coordinator
19 hours ago
**Customer-Focused Role:**
As a Service Advisor at our Retail Centre, you will deliver exceptional customer experiences while working closely with our dedicated team. Your primary responsibilities will include:
**Key Tasks:**
- Welcoming and engaging customers professionally.
- Maintaining open communication with customers about their vehicle's status.
- Providing accurate information and guidance to customers.
- Scheduling vehicles efficiently for appointments.
- Preparing for customer visits and resolving any issues that may arise.
**Requirements for Success:**
- Excellent interpersonal skills for interacting with customers and colleagues.
- Proven track record of delivering high-quality customer service.
- Ability to identify customer needs and tailor solutions accordingly.
- Effective time management skills for meeting deadlines and managing pressure.
- Previous experience in a target-driven environment, demonstrating ability to meet performance goals.
- Holding a full UK driving licence.
**Our Benefits Package Includes:**
- Up to £32,146 salary.
- Annual leave package, increasing with length of service.
- Retail discounts for everyday savings.
- Gym discounts, health plans, and cycle-to-work scheme.
- Car discounts for new and used purchases and servicing.
- Flexible pension scheme supporting long-term financial planning.
- Family-friendly policies promoting quality time with loved ones.
- Wealth programme prioritizing personal wellbeing and family.
- Ongoing recognition from peers and leadership team.
- Community volunteer day.
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