Retail Centre Operations Coordinator

19 hours ago


Blackpool, Blackpool, United Kingdom CV-Library Full time

**Customer-Focused Role:**

As a Service Advisor at our Retail Centre, you will deliver exceptional customer experiences while working closely with our dedicated team. Your primary responsibilities will include:

**Key Tasks:**

  • Welcoming and engaging customers professionally.
  • Maintaining open communication with customers about their vehicle's status.
  • Providing accurate information and guidance to customers.
  • Scheduling vehicles efficiently for appointments.
  • Preparing for customer visits and resolving any issues that may arise.

**Requirements for Success:**

  • Excellent interpersonal skills for interacting with customers and colleagues.
  • Proven track record of delivering high-quality customer service.
  • Ability to identify customer needs and tailor solutions accordingly.
  • Effective time management skills for meeting deadlines and managing pressure.
  • Previous experience in a target-driven environment, demonstrating ability to meet performance goals.
  • Holding a full UK driving licence.

**Our Benefits Package Includes:**

  • Up to £32,146 salary.
  • Annual leave package, increasing with length of service.
  • Retail discounts for everyday savings.
  • Gym discounts, health plans, and cycle-to-work scheme.
  • Car discounts for new and used purchases and servicing.
  • Flexible pension scheme supporting long-term financial planning.
  • Family-friendly policies promoting quality time with loved ones.
  • Wealth programme prioritizing personal wellbeing and family.
  • Ongoing recognition from peers and leadership team.
  • Community volunteer day.


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