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Front Desk Manager

2 months ago

Aberdeen, Aberdeen City, United Kingdom RBH HOTELS UK LTD Full time
Lead the Way at The Aberdeen Altens Hotel

We're seeking a dynamic and customer-focused Front Desk Manager to join our team at The Aberdeen Altens Hotel. As a key member of our Reception and Nights team, you'll be responsible for delivering exceptional service and ensuring our guests have an unforgettable experience.

Key Responsibilities:
  • Lead and Inspire: Develop and motivate your team to achieve the highest standards of service, fostering a culture of excellence and teamwork.
  • Be the Local Expert: Utilize your knowledge of Aberdeen and our loyal clientele to enhance profitability and guest satisfaction, driving business growth and success.
  • Customer-Centric Attitude: Provide exceptional customer service, anticipating and exceeding guest needs to ensure a memorable stay.
  • Organizational Guru: Effectively manage multiple tasks and priorities, ensuring seamless operations and a smooth guest experience.
What We Offer:
  • A competitive salary and opportunities for career growth and development.
  • A comprehensive benefits package, including discounted hotel room rates, life assurance, and flexible working arrangements.
  • A dynamic and supportive work environment, with a focus on health, wellbeing, and community engagement.

At RBH Hospitality, we're passionate about delivering exceptional experiences and creating a culture of transformation and innovation. If you're driven to excel and passionate about hospitality, we'd love to hear from you