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Application Support Specialist

1 month ago

Tooting Bec, Greater London, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full time
Main Duties and Responsibilities

The successful candidate will be responsible for leading a small team of analysts to provide build and support for applications and clinical systems functionality. This will involve supporting divisional project initiatives with information and advice as required.

The post holder will also lead their team, sharing functionality within the Millennium Application as well as other specialist modules of the Trust EPR application or other systems (PAS, Order Comms, Critical Care, Digital Dictation/Correspondence, Netcall etc), providing specialist subject matter expertise.

The post holder will provide proactive support to Divisions' and Corporate Directorates' senior managers, providing them with evidence and advice to support service planning decisions.

The post holder will work with the Applications and Clinical Systems Technical Support Teams to monitor system performance of the applications, utilisation and to improve performance of the system and the support service; and with the Testing team to ensure the application is tested to be clinically safe and complies with information governance principles.

The post holder will ensure, advise, design, and support the development and use of safe processes for the use of applications within the Applications and Clinical and technical support services.

Key Skills and Experience
  • Significant experience of working in the health service
  • Experience in Clinical Systems application toolsets
  • Good understanding of the clinical workflow, systems and information within the system links to the use within clinical care
  • Strong Excel, other MS applications and SQL skills (to be able to write CCL)
About Our Organisation

Epsom and St Helier University Hospitals NHS Trust cares for a population of four million people in South West London and North East Surrey. We are committed to providing high-quality patient care and making our hospitals a great place to work.

The Trust has a vision to be a thriving hospital at the heart of an integrated healthcare system. One that delivers improved patient care at a community, hospital and specialist setting, supported by a unique and nationally recognised programme of research, education and employee engagement.

We work to identify opportunities to streamline business processes and to enable data sharing and collaboration internally and externally by use, or replacement, of technology. In addition, we provide tools to enable business units to achieve their goals, resulting in improved quality of care to patients.

What We Offer

We offer a competitive salary and a range of benefits, including a pension scheme, annual leave and training opportunities. We are committed to supporting the development of our staff and providing a positive and inclusive work environment.

We are an equal opportunities employer and welcome applications from all qualified candidates. We are committed to diversity and inclusion and believe that a diverse workforce brings a range of perspectives and ideas that are essential to delivering high-quality patient care.

We are committed to safeguarding children and adults who are at risk of abuse. As such, if this post will have access to children or vulnerable adults, you will be required to undertake an Enhanced Disclosure and Barring Service check.