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Customer Sales Representative

2 months ago

Blackburn, Blackburn with Darwen, United Kingdom Square Peg Associates Ltd Full time
About the Role

We are seeking a highly skilled and experienced Customer Sales Advisor to join our team at Square Peg Associates Ltd. As a Customer Sales Advisor, you will be responsible for managing customer sales enquiries, providing excellent customer service, and building strong relationships with our clients.

Key Responsibilities
  • Dealing with customer enquiries and general customer liaison
  • Preparing customer quotations and processing sales orders
  • Providing product information to customers and accurate pricing or quotes
  • Building knowledge, rapport, and trust with customers
  • Liaising with internal departments and team members to assist in resolving queries
  • Liaising with external suppliers, 3rd party haulage companies, and customers
  • Inputting accurate information into our in-house CRM system
  • Using MS Word and Excel
Requirements
  • High level of customer service skills
  • Previous experience of producing quotes and sales orders
  • Strong attention to detail
  • Superb communication skills, able to work under pressure with an outstanding telephone manner
  • Prior experience demonstrating ability to build strong internal and external relationships and work in a fast-paced job role
About Us

Square Peg Associates Ltd is a reputable family business that supplies goods and materials to a wide customer base across the North of the UK. We offer a friendly and driven work environment, free car parking, and a modern office space. A car owner/driver is preferred due to our location, but we are open to discussing alternative arrangements.