IT Service Delivery Expert

3 days ago


Salisbury, Wiltshire, United Kingdom Hortor Full time

Job Description: IT Service Delivery Expert

">

We are seeking an IT Service Delivery Expert to join our team in Salisbury. The successful candidate will be responsible for conducting thorough analyses of service requirements and ensuring they align with Service Level Agreements (SLAs) for compliance.

About the Role:

">
  • ">
  • Conduct thorough analyses of service requirements and compare them with SLAs to ensure compliance;">
  • Prepare and present regular reports to senior management on service performance, key metrics, and improvement initiatives;">
  • Build and maintain strong relationships with stakeholders to understand their needs and gather feedback to improve the SLA process;">
  • Proactively identify opportunities for service improvement and recommend process enhancements, tools, or technologies;">
  • Ensure that all service levels are met in accordance with best practices;">
  • Provide expert support for high-profile client issues, conducting root cause analysis and ensuring corrective actions are implemented;">
">

Responsibilities:

">
  • ">
  • Develop and implement effective service delivery strategies;">
  • Collaborate with cross-functional teams to achieve service excellence;">
  • Identify and address service improvement opportunities;">
  • Maintain accurate records of service performance and key metrics;">
  • Communicate effectively with stakeholders to ensure clear understanding of service requirements;">
  • Salary: £45,000 - £65,000 per annum, depending on experience.">
">

About Hortor:

">

Hortor is a forward-thinking company with a commitment to delivering exceptional service to our clients. We offer a supportive work environment, opportunities for growth and development, and a competitive salary package.



  • Salisbury, Wiltshire, United Kingdom Hortor Full time

    Job DescriptionService Delivery ExpertWe are seeking a Service Delivery Expert to join Hortor in Salisbury. As a key member of our team, you will be responsible for ensuring the highest standards of service delivery. Your role will involve conducting thorough analyses of service requirements and comparing them with Service Level Agreements (SLAs) to ensure...


  • Salisbury, Wiltshire, United Kingdom Compass UK & Ireland Full time

    About the RoleThe Service Delivery Expert will play a crucial part in supporting 6 locations in the South West, working closely with our team to achieve business objectives.This field-based role requires a Clean UK Manual Drivers License and offers a competitive salary package.


  • Salisbury, Wiltshire, United Kingdom Deerfoot Recruitment Solutions Limited Full time

    End User Services Delivery ExpertThis exciting role is based in the UK, requiring regular on-site presence and occasional remote work. To be considered for this position, all applicants must be UK citizens with DV clearance eligibility.Job Description:We are seeking an experienced End User Services Delivery Expert to join our client's growing End User...


  • Salisbury, Wiltshire, United Kingdom Deerfoot IT Resources Full time

    Key ResponsibilitiesIn this role, you will be responsible for packaging software for multiple platforms, utilizing various packaging tools, and troubleshooting packaging issues. You will also be expected to stay up-to-date with the latest developments in software delivery and ensure that all solutions meet the highest standards of quality and efficiency.This...


  • Salisbury, Wiltshire, United Kingdom eTeam Full time

    About eTeameTeam is a dynamic and innovative organization that seeks a highly skilled Service Management Expert to join our team. As a key member of our service delivery team, you will be responsible for ensuring the seamless delivery of high-quality services to our clients.We offer a competitive salary of £55,000 - £65,000 per annum, depending on...


  • Salisbury, Wiltshire, United Kingdom Hortor Full time

    Job Title: Service Delivery SpecialistJob Summary:We are seeking a skilled Service Delivery Specialist to join our team at Hortor. The successful candidate will be responsible for conducting thorough analyses of service requirements and ensuring they align with Service Level Agreements (SLAs) for compliance.About the Role:Service Requirements Analysis:...


  • Salisbury, Wiltshire, United Kingdom Deerfoot Recruitment Solutions Limited Full time

    Job DescriptionAs a Cloud Application Support Specialist, you will be responsible for providing technical support and guidance to clients, ensuring seamless service delivery. You will work closely with the development team to resolve complex issues and improve system functionality. The ideal candidate will have experience in application packaging and be able...


  • Salisbury, Wiltshire, United Kingdom Deerfoot Recruitment Solutions Limited Full time

    About YouWe are looking for an experienced Application Support Engineer to join our team. As a key member of our End User Services UK department, you will play a vital role in delivering exceptional service to our clients.You will be responsible for supporting multiple high-profile clients, driving business growth, and delivering results that meet customer...


  • Salisbury, Wiltshire, United Kingdom eTeam Full time

    At eTeam, we are seeking a skilled Service Management Expert to join our team. As a key member of our service delivery organization, you will be responsible for ensuring the highest levels of service quality and customer satisfaction.Salary: £55,000 - £65,000 per annum (dependent on experience)Key Responsibilities:Conduct thorough analyses of service...


  • Salisbury, Wiltshire, United Kingdom Hortor Full time

    Estimated Salary: £55,000 - £65,000 per annumWe are Hortor, a leading organisation seeking a skilled Service Catalogue Management Expert to join our team. As a key member of our service delivery unit, you will be responsible for conducting thorough analyses of service requirements and ensuring they align with Service Level Agreements (SLAs) for...


  • Salisbury, Wiltshire, United Kingdom Deerfoot Recruitment Solutions Limited Full time

    Job DescriptionWe are seeking a skilled Application Packaging Specialist to join our major global client in their growing End User Services UK department. This role will involve supporting multiple high-profile clients as part of our portfolio, driving change, improvement, and efficiency in software delivery.


  • Salisbury, Wiltshire, United Kingdom Hortor Full time

    **Job Summary:**We are looking for an experienced IT Service Delivery Specialist to lead our service delivery team. The successful candidate will have excellent analytical and reporting skills, as well as strong proficiency in data analysis and its application in service management.


  • Salisbury, Wiltshire, United Kingdom Internetwork Expert Full time

    We are seeking dedicated care professionals to join our team at Internetwork Expert. As a Personal Care Assistant, you will provide high-quality support to patients in their homes or in a healthcare facility.Job Responsibilities:Assist clients with personal care activities such as bathing, grooming, and dressing.Perform light housekeeping tasks, including...


  • Salisbury, Wiltshire, United Kingdom 83zero Limited Full time £40,000 - £50,000

    Key ResponsibilitiesManage the Software and Device Lifecycle processes across an estate of over 40,000 devices.Ensure all software in the Windows EUS Build is in a supported state and the Devices remain supported.Engage and communicate with clients, requiring strong stakeholder management skills.Subject Matter Expert in Release and Deployment...


  • Salisbury, Wiltshire, United Kingdom Rise Technical Recruitment Limited Full time

    About Us:">Rise Technical Recruitment Limited is a leading provider of technical recruitment services. We specialize in matching talented professionals with top companies in the industry.">Role Overview:">We are currently seeking a Service Delivery Engineer to join our team. As a key member of our operations team, you will play a vital role in ensuring the...


  • Salisbury, Wiltshire, United Kingdom eTeam Full time

    eTeam is seeking a highly skilled IT Service Delivery Manager to lead our service delivery organization. As a key member of our team, you will be responsible for ensuring the highest levels of service quality and customer satisfaction.Salary: £62,000 - £72,000 per annum (dependent on experience)Key Responsibilities:Develop and implement strategies to...

  • Service Delivery Lead

    2 weeks ago


    Salisbury, Wiltshire, United Kingdom Compass UK & Ireland Full time

    Job OverviewWe're recruiting a Service Delivery Manager to support our operations in Defence on a full-time basis. The successful candidate will work closely with our team to ensure seamless service delivery.ResponsibilitiesField-based role supporting 6 locations in the South West.Ensuring the effective management of operational processes.BenefitsThis role...


  • Salisbury, Wiltshire, United Kingdom Deerfoot Recruitment Solutions Limited Full time

    We are looking for an experienced Application Support Engineer to join our team in Salisbury, UK. As a key member of our End User Services UK department, you will play a crucial role in supporting multiple high-profile clients and driving change, improvement, and efficiency in software delivery.ResponsibilitiesYour main responsibilities will...


  • Salisbury, Wiltshire, United Kingdom Hortor Full time

    About HortorJob SummaryWe are looking for a highly skilled Service Delivery Strategist to join our team at Hortor. The successful candidate will be responsible for developing and maintaining our service catalogue, ensuring that all services are clearly described, well-organized, and categorized. This role requires strong communication and interpersonal...

  • Service Delivery Lead

    3 weeks ago


    Salisbury, Wiltshire, United Kingdom Compass UK & Ireland Full time

    Job OverviewCompass UK & Ireland is seeking a dedicated Service Delivery Lead to ensure the smooth running of operations in Defence on a full-time basis. This role involves supporting 6 locations in the South West and requires a clean UK manual driver's license.About the RoleAs a Service Delivery Lead, you will be responsible for ensuring the efficient...