Outpatient Services Team Lead

4 weeks ago


Canterbury, Kent, United Kingdom East Kent Hospitals University NHS Foundation Trust Full time

Job Summary

The Outpatient Patient Service Centre role is responsible for delivering an efficient and streamlined administrative service to patients and customers of East Kent Hospitals University Foundation Trust. This position involves supporting the Supervisor and leading a team comprising Senior Administrators and Assistant Administrators in the operational delivery and clinical governance of Outpatient Services.

Main Duties of the Job

Along with the Senior Administrator, you will manage the day-to-day activities of the staff and work within the Patient Service Centre to ensure a comprehensive administrative service to all service users. This includes organisation of own and other team members' work, contact with front-line service users, members of the public, and other external stakeholders.

About the Team

The Outpatient Service Team is a hard-working team that is highly motivated and effective. As a large Trust, we have services at six sites, and we provide key services within the patient pathway for Outpatient and in-patient activity. We work hard as a team to continually ensure that patient care is at the forefront of our service.

Requirements

We are looking for a skilled and experienced administrative professional to join our team. The ideal candidate will have excellent communication and organisational skills, with the ability to work in a fast-paced environment and lead a team to deliver high-quality administrative services.



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