Community Support Coordinator

1 week ago


London, Greater London, United Kingdom Home Group Full time
About the Role

We're seeking a skilled Housing Management Coordinator to join our team in Tees Valley STEP.

As our Housing and Property Guru, you'll focus on tenancy support for our customers, ensuring their homes are safe and well maintained.

You will provide a housing management service, supporting them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to a secure, long-term accommodation.

Salary and Benefits

The salary is £24,664 per annum and includes great benefits such as Health Cash Plan and 34 days leave (increasing to 39) plus time off for volunteering.

Key Responsibilities
  • Making sure that our customers' properties are homes they can be proud of, you'll support your customers by engaging and involving them in their tenancies.
  • You will help our customers with housing benefit claims, making sure these are received on their rent account.
  • Getting rooms ready for the next customers who need our help and for maximum occupancy, you'll turn around vacant or void rooms/properties within set timescales.
Requirements
  • Experience in managing a housing management caseload and overseeing landlord and housing management duties.
  • Know-how of re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed.
  • Flexible working hours (or we're open to agreeing a work pattern with you).
What We Offer
  • Able to use technology for creating and updating support plans, making benefit claims and doing tenancy sign-ups.
  • You'll need an Enhanced DBS check done and we pay for that.
  • Over 800 high street discounts on groceries, holidays and days out.
  • Lots of other benefits including health cash plan and time off for volunteering.


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