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Freelance Customer Service Tutor

2 months ago

Middlesbrough, Middlesbrough, United Kingdom Learning Curve Group Full time
Job Title: Freelance Customer Service Tutor

We are seeking a skilled and experienced Freelance Customer Service Tutor to join our team at Learning Curve Group. As a Freelance Customer Service Tutor, you will be responsible for delivering high-quality teaching, learning, and assessment to our learners, ensuring they achieve their goals and develop the skills they need to succeed in their careers.

Key Responsibilities:
  • Deliver a timetable of teaching, learning, and assessment as agreed with your Tutor Delivery Manager.
  • Undertake qualification delivery planning in collaboration with team members to ensure compliance with external requirements.
  • Provide support systems to facilitate positive retention, achievement, and progression among learners.
  • Complete all E-registers in a timely manner to the required standards.
  • Monitor attendance and performance of learners on an ongoing basis and effectively report to management.
  • Ensure learner requirements are dealt with quickly and effectively.
  • Deliver teaching, learning, and assessment to ensure a positive learner experience and timely achievement.
  • Ensure individual learning plans and progress reviews are completed appropriately to meet individual learner requirements, including the setting of smart targets.
  • Timely completion of assessment and documentation to meet awarding body, audit, and organisational requirements.
  • Submit portfolios in a timely manner for interim and summative verification and work with the IV to ensure quality improvement.
  • Undertake appropriate learning and development activities as required for the job role and maintain a record of all CPD.
  • Contribute to learner disciplinary action requirements where appropriate.
  • Attend standardisation and team meetings at designated centres to develop team and individual performance.
Requirements:
  • Hold a Level 3 Teaching Qualification.
  • Hold an Assessing Qualification.
  • Relevant occupational experience in the sector you are applying for.
  • Level 3 and above sector qualifications.
  • Access and use of your own resources.
Why Work for Learning Curve Group?

We are a national training and education specialist, working with further education providers, employers, and learners to help them achieve success. Our values are centered around our learners, and we believe in developing our people to achieve their full potential. As a Freelance Customer Service Tutor, you will have the opportunity to work with a diverse range of learners, develop your skills and expertise, and contribute to the success of our organisation.

Benefits:
  • Flexibility to choose your own teaching schedule.
  • Support from your Tutor Delivery Manager and the wider team.
  • Opportunities for professional development and career progression.
  • A chance to work with a dynamic and innovative organisation.
How to Apply:

If you are a motivated and experienced Freelance Customer Service Tutor looking for a new challenge, please submit your application, including your CV and a cover letter, to our recruitment team. We look forward to hearing from you