Account Coordinator Apprentice

1 month ago


Basingstoke, Hampshire, United Kingdom Crown Equipment Corporation Full time
About Crown Equipment Corporation

Crown Equipment Corporation is a leading manufacturer of electric lift trucks, with a reputation for exceptional product design, engineering, and manufacturing. Our goal is to provide users with the safest, most efficient, and ergonomic forklift trucks possible.

We support customers with a wide selection of electric forklift trucks, from pallet trucks to very narrow-aisle VNA trucks. Our brand promise is to provide customers with superior value.

As a National Accounts Coordinator, you will play a key role in supporting and engaging with different parts of the organization and interacting with internal or external customers. Your role will contribute to the efficiency of the organization, supporting particular areas, working across teams, and resolving issues.

You will be responsible for undertaking a Level 3 Business Administrator apprenticeship, completing set modules on time and attending college as necessary. You will also work shadow a colleague and develop an understanding of office procedures through on-the-job training.

Key responsibilities include:

  1. CRM support, loading account details, verifying accuracy, and loading opportunities, working with National Accounts Managers, assisting with forecasting.
  2. Checking shipping and build times against project delivery plans, liaising with Project Mgr and/or Sales admin.
  3. Participating in National Account meetings locally and regionally when required.
  4. National Accounts Truck library, creating a separate library for Nationals only.
  5. Installation/Warranty reports.
  6. Setting up contracts/FMC.
  7. Central contact point for asset movements, action changes on the fleet lists, managing customer portal, invoice queries, PM Schedules, and general customer emails.

Essential skills include a willingness to learn, following instructions, and a minimum of A*-C / 4-9 grades or equivalent in Maths and English. Desirable skills include a desire to be part of a successful team and possess a great work ethic.

Crown Equipment Corporation offers a secure, long-term career in an industry and company that is here to stay. We invest in our employees, providing financial remuneration, participation, and various social benefits, including employee training and development, competitive compensation packages, and a company pension plan.



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