Customer Service Coordinator for Community Services
2 weeks ago
Job Summary:
BROOK STREET is recruiting an Office Administrator to join their team within Health and Social Care Northern Ireland (HSCNI). As an Office Administrator, you will provide exceptional customer service to clients in the community and work closely with the team to optimize logistics and deliver vital services.
Key Responsibilities:
- Software Operations: Utilize software packages to deliver efficient services to Trust professionals and clients.
- Scheduling Coordination: Organize the delivery and collection of community equipment and continence products to optimize logistics.
- Customer Service: Address inquiries from the public, ensuring timely and courteous responses.
- Record Keeping: Maintain accurate filing of requisitions and delivery notes, as well as recording returned equipment in relevant databases.
Requirements:
- A minimum of 12 months relevant experience in a customer service or logistics environment, with regular use of patient administration systems.
- At least five GCSEs, including English Language and Maths (Grades A* to C)
- Proficiency in Microsoft Office software (Word, Excel, Outlook) or similar applications.
The estimated salary for this position is £11.67 per hour, paid weekly.
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