Customer Service Advisor

3 days ago


Lisburn, United Kingdom Austin Fraser Full time
Customer Service Administrator Job Opportunity
A leading company, Austin Fraser, based in Lisburn, is seeking an experienced Customer Service Administrator to fill a Full-Time, Permanent Position. The salary for this role is £50 per hour (dependent on experience).

The successful candidate will be the first point of contact for customers, providing exceptional service and support. Responsibilities include:
  • Greeting and assisting visitors and customers in the reception area.
  • Updating customer information on the database.
  • Understanding customer needs and tailoring services accordingly.
  • Demonstrating excellent telephone etiquette when communicating with customers.
  • Upselling products and services to enhance the customer experience.
  • Collaborating with team members to improve service delivery and resolve issues.
  • Staying informed about product updates, promotions, and company policies to provide accurate information to customers.

To succeed in this role, you must possess the following essential criteria:
  • At least 2 years of experience in customer service and office administration.
  • A minimum of 5 GCSEs Grades A-C, including Maths and English.
  • IT proficiency, specifically knowledge of Microsoft Word, Excel, and Outlook.
  • Excellent written and verbal communication skills, enabling effective stakeholder communication at all levels.
  • The ability to work independently as well as part of a team.
  • The capacity to manage and prioritize a busy workload under pressure.


  • Lisburn, United Kingdom beBee Professionals Full time £20,000 - £30,000

    We are seeking a Customer Service Advisor to join our retail team in Lisburn, United Kingdom, and deliver exceptional customer service and support the store's day-to-day operations.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and handle transactions.Maintain...


  • Lisburn, United Kingdom Decora Full time

    Based at our Head Office in Lisburn our customer service team is made up of around 50 employees who deliver on our “customer is king” philosophy on a daily basis. Our Customer Service Advisors work


  • Lisburn, United Kingdom Halfords Full time

    Customer Services Advisor Apply now Job no: 553043 Work type: Part time, 16 hours per week Site: Lisburn Categories: Retail Colleagues Location: County Down Salary: £8.80 - £11.64 per hour Business Area: Retail Age 21+ £11.64 per hour Under 21 £8.80 per hour Love all things motoring and cycling?Great with customers?Your knack with customers and boundless...


  • Lisburn, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Lisburn, United Kingdom.Key Responsibilities:Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.Resolve customer issues efficiently, escalating when...


  • Lisburn, United Kingdom Magni Sports Ltd Full time

    Customer service/Sales Advisor **Duties**: - Assist the sales team with administrative tasks and day-to-day operations - Provide excellent customer service by answering phone calls and responding to customer inquiries. - Conduct data entry and maintain accurate records of sales transactions. - Collaborate with team members to ensure smooth order processing...


  • Lisburn, United Kingdom VANRATH Full time

    **VANRATH** are delighted to be assisting a major manufacturing client with the Recruitment of **Customer Service Advisors** to join their growing and dynamic team in **Lisburn**. Hours - Mon-Fri-09:00-17:00 Salary - £23,000 - £25,000 **Responsibilities**: - Ensure full accuracy and attention to detail in all interaction with internal/external...

  • Customer Advisor

    6 months ago


    Lisburn, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time - 12-20 hours per week** **3 Month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £12.21 per hour** **B&Q Sprucefield** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas,...

  • Service Advisor

    6 months ago


    Lisburn, United Kingdom TrustFord Full time

    Department: - Aftersales, Service Advisor**Location**: - Knockmore Industrial Estate, LisburnSalary Range: - Hourly rate from £12.14 plus bonus, 33 days holiday, Life Assurance and other great Company benefitsContract Type: - Permanent **We enjoy working together and can always rely on each other’s support.** We like the people we work with and...


  • Lisburn, United Kingdom Halfords Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Services Advisor. As a key member of our team, you will be responsible for delivering exceptional customer service, resolving customer queries, and providing expert advice on our range of motoring and cycling products.

  • Customer Advisor

    6 months ago


    Lisburn, United Kingdom Boots Full time

    Summary Job Reference: 232516BR - Job Reference: 2 3 2 5 1 6 B R Lisburn, Bow Street Permanent 20 Hours **The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role.** Joining us as a Customer Advisor is a great opportunity, whether it’s your first job and...

  • Customer Advisor

    6 months ago


    Lisburn, United Kingdom Boots Full time

    Summary Job Reference: 232832BR - Job Reference: 2 3 2 8 3 2 B R Lisburn, Knockmore Permanent 37.5 Hours **The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role.** Joining us as a Customer Advisor is a great opportunity, whether it’s your first job and...

  • Customer Advisor

    6 months ago


    Lisburn, United Kingdom Boots Full time

    Summary Job Reference: 232254BR - Job Reference: 2 3 2 2 5 4 B R Lisburn, Sprucefield Shopping Centre Fixed Term 37.5 Hours **The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role.** Joining us as a Customer Advisor is a great opportunity, whether it’s...

  • Customer Advisor

    6 months ago


    Lisburn, United Kingdom B&Q Full time

    **About the role** **Customer Advisor - TradePoint** **Part time - 25 hours per week** **Permanent Contract - 5 x 5 hour shifts** **Shifts available Monday - Sunday, 8.00am - 6.00pm** **UK Notional hourly rate £12.21 per hour** **B&Q Sprucefield** We believe anyone can improve their home to make life better. Every day, we give our millions of...

  • Liz Earle

    6 months ago


    Lisburn, United Kingdom No.7 Boots Full time

    Lisburn, Sprucefield Shopping Centre Part-Time Permanent Passionate about people and beauty? Build a career with Liz Earle... As the third largest premium skincare brand in the UK, with over 170 counters nationally, we are looking for beauty, skincare and retail lovers to join our team. As a Liz Earle Customer Advisor (Retail Sales Associate) you’ll be...

  • Liz Earle

    6 months ago


    Lisburn, United Kingdom Boots Full time

    Summary Job Reference: - 218890BR Lisburn, Sprucefield Shopping Centre Permanent **Passionate about people and beauty? Build a career with Liz Earle...** **As the third largest premium skincare brand in the UK, with over 170 counters nationally, we are looking for beauty, skincare and retail lovers to join our team. As a Liz Earle Customer Advisor...


  • Lisburn, United Kingdom Winemark Full time

    Job Overview: We are seeking a highly motivated and experienced Sales Advisor to join our team at Winemark in Lisburn. This is an exciting opportunity for a customer-focused individual to deliver exceptional sales and customer service standards in a fast-paced retail environment.Key Responsibilities:Provide outstanding customer service, responding promptly...


  • Lisburn, United Kingdom Ee Full time

    Where: Belfast Hours: Part time Salary: £12.05 per hour Are you someone that has a wealth of life experience which could help you navigate challenging situations?This could be resilience from raising a family, or the life skills you've built up from years of building relationships with those around you.If so, you have the transferrable skills to succeed in...


  • Lisburn, United Kingdom The Estée Lauder Companies Inc. Full time

    The Estée Lauder Companies Inc. wants you to take on the challenge as our Sales and Customer Service Manager. You will be responsible for leading, coaching and developing our team of Sales Advisors to achieve sales, customer service and operational targets. To do this, you will need to create and execute an agile business plan to recruit and retain...

  • Customer Advisor

    6 months ago


    Lisburn, United Kingdom B&Q Full time

    **About the role** **Customer Advisor - Stock Flow** **Part time - 15 hours per week** **3 Month fixed term contract** **Shifts available Monday - Sunday, 19.00pm - 22.00pm** **£11.31 per hour** **B&Q Sprucefield** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and...

  • Liz Earle

    6 months ago


    Lisburn, United Kingdom Boots Full time

    Summary Job Reference: - 226385BR Lisburn, Sprucefield Shopping Centre Permanent 16 hours per week **The hourly rate for this role is £11.30 - £12.50 depending on location.** Being a Liz Earle Customer Advisor is an exciting role where you’ll help customers by advising them about their skincare and beauty needs. With a strong heritage, love for...