![VANRATH](https://media.trabajo.org/img/noimg.jpg)
Customer Service Advisor
6 days ago
**VANRATH** are delighted to be assisting a major manufacturing client with the Recruitment of **Customer Service Advisors** to join their growing and dynamic team in **Lisburn**.
Hours - Mon-Fri-09:00-17:00
Salary - £23,000 - £25,000
**Responsibilities**:
- Ensure full accuracy and attention to detail in all interaction with internal/external customers.
- Adhere to the Company’s internal customer service standards: Quality Performance Process; telephone greeting and manner; professional written communications; agreed response times, etc.
- Check stock levels as required and advise customers of alternatives if necessary.
**Essential**:
- At least 1 year’s experience in a customer focused role
- Demonstrate understanding of customer needs and requirements
- Highly customer focused and able to demonstrate excellent communication/telephone skills (both verbal and written)
- Be able to communicate effectively in English, both verbally and in writing
- Ability to remain calm and controlled
- Good problem-solving ability and ability to work on own initiative
- Ability to work accurately under pressure and within strict deadlines
- High level of computer literacy including experience of Microsoft packages
INDPH
**Job Types**: Full-time, Permanent
**Salary**: £23,000.00-£25,000.00 per year
**Benefits**:
- Company pension
- Free parking
- On-site parking
Schedule:
- Monday to Friday
Work Location: In person
Reference ID: Pd3948493843
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