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Aviation Customer Support Specialist

2 months ago

West of England, United Kingdom Bunch Full time
Job Title: Aviation Customer Support Executive

We are seeking a highly skilled and motivated Aviation Customer Support Executive to join our team at Bunch. As a key member of our customer support team, you will be responsible for delivering exceptional customer service to our clients, ensuring their needs are met in a timely and friendly manner.

Key Responsibilities:

  1. Provide exceptional customer service via email, calls, and live chats, ensuring a positive experience for our clients.
  2. Adapt to a fast-paced and agile environment, embracing challenges and opportunities for personal growth.
  3. Continuously improve customer support processes to enhance service delivery and meet KPI targets.
  4. Work collaboratively with the team to achieve business objectives and support the performance of the company.

About Us:

Bunch is a dynamic and innovative company that values collaboration, innovation, and high performance. Our team is passionate about delivering exceptional customer service and making a positive impact on our clients' lives.

What We Offer:

  • A competitive salary of £27,350
  • 25 days of holiday plus an extra day off for your birthday
  • Quarterly social events to celebrate our collective success and foster team unity
  • Access to the Vitality Health package to prioritize your well-being
  • Enhanced Maternity, Adoption, and Paternity Pay
  • Enhanced sick pay with two weeks paid leave
  • Opportunity to develop and evolve in your career
  • Cycle to Work Scheme
  • A stocked kitchen with breakfast cereals and pastries, a stash of snacks, and essentials for making a quick and easy sandwich
  • Breakout block for 3 hours per month for learning a new skill, catching up on life admin, or taking some 'me' time
  • Dog-friendly office