Aviation Customer Support Specialist

3 weeks ago


West Yorkshire, United Kingdom POST recruitment Full time
Customer Support Executive

POST Recruitment is seeking a highly organized and self-motivated Customer Support Executive to join their team. As a key member of the team, you will be responsible for providing exceptional customer service and support to clients across various disciplines.

Key Responsibilities
  • Schedule and coordinate mail and package collections, ensuring timely delivery and customs compliance.
  • Ensure data protection and confidentiality by disposing of sensitive documents appropriately.
  • Handle customer complaints professionally, seeking information and resolving issues efficiently.
  • Update customers on pricing changes and handle embroidery pricing and processing.
  • Offer product suggestions and coordinate sample requests as needed.
  • Manage orders and deliveries, including manual handling and processing of cartons.
  • Maintain sample and showroom stock, ensuring accuracy and organization.
Requirements
  • Fluent English speaker, with additional languages a bonus.
  • Strong Microsoft Office skills, particularly in Excel.
  • Creative thinking and excellent communication skills.

As a Customer Support Executive at POST Recruitment, you will have the opportunity to work in a dynamic and flexible environment, with a focus on delivering exceptional customer service. If you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



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