Night Support Coordinator
1 month ago
Are you passionate about aviation and looking for an entry-level role that provides a qualification at the end? Air Partner, leaders in aviation charter solutions, is offering a Flight Operations Coordinator Apprenticeship within our Gatwick-based flight operations department.
Key Responsibilities:- Ensure all clients, operators, and stakeholders' requests are managed and dealt with using the highest level of customer service.
- Provide out-of-hours telephone and email management for the Air Partner group, ensuring all clients and operators are responded to professionally and promptly via all communication channels.
- Support the Flight Support Supervisor with brokering out-of-hours private jet charters or ACMI requests, while maintaining a high service level.
- Support the Flight Support Supervisor with fielding Air Evacuation calls and searching for suitable aircraft as required.
- Proactively monitor weather and Eurocontrol and communicate relevant details to help manage and maintain the company database of suppliers and relevant information.
- Support the Flight Support Supervisor with ad-hoc tasks to ensure service delivery to our clients is beyond expectations.
- Discover different categories of aircraft and missions.
- Strong interpersonal and verbal communication skills and the confidence to speak to all levels of people on the phone.
- Flexibility towards working 12-hour shifts that can change at short notice due to technical or weather issues and a willingness to do these shifts from the Gatwick office.
- Proficiency in Microsoft Word, Excel, and Outlook (including diary management).
Established in 1961, Air Partner is an international aviation services group. We're a key player in the Wheels Up family, soaring to new heights in private aviation and aviation services with a team of over 2000 professionals globally. We provide world-class aircraft charter services and aviation safety and security solutions, serving industry giants, commerce champions, governments, and private jetsetters.
We're committed to diversity, equity, and inclusion, and it's not just lip service. Our Environmental, Social, and Governance Strategy and our Diversity, Equity & Inclusion forum aren't just policies; we're the first corporate sponsor of the European Pride in Aviation Network (EPAN) and proudly support our local communities through charitable initiatives and volunteering.
As a Disability Confident employer, we guarantee an interview for any disabled person meeting our job criteria. A virtual interview where you get to show your stuff to our Talent Acquisition team.
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