Porter - Guest Services Representative

4 weeks ago


Newport, Newport, United Kingdom The Celtic Collection Full time

Role Overview

We are seeking a Porter to join our Concierge team at The Celtic Manor Resort. As a representative of The Celtic Collection, you will provide a personalised service to all guests, aiming to achieve the highest level of guest satisfaction.

Key Responsibilities

• Provide a welcoming and courteous service to guests
• Offer assistance with luggage and other needs
• Act as a representative of The Celtic Collection
• Maintain a high level of knowledge about the resort and its facilities

What We're Looking For

We are looking for someone who is naturally friendly, calm, and confident, with a passion for delivering outstanding guest service. You will be proactive, courteous, and always smart in appearance, with a full driving licence and experience of dealing with guests face to face.

What You'll Get

As an employee of The Celtic Collection, you can enjoy a range of incredible perks, including free parking, lifestyle and retail discounts, and career development opportunities.



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