Sales and Customer Service Professional
3 days ago
Sales Executive Apprentice Level 4 at Forestrall (Medway) Ltd:
A comprehensive training program in running a trade counter, selling to customers face-to-face and over the telephone, and processing customer orders and enquiries.
About the Role
This apprenticeship opportunity offers a chance to work in a busy Trade counter and Sales office environment. The successful candidate will receive training in all aspects of trade counter operations, including sales, stock management, and customer service. The role involves working with customers to understand their needs, providing expert advice on timber products, and ensuring timely delivery of orders.
The ideal candidate will possess excellent communication and interpersonal skills, be able to work effectively in a team, and demonstrate a strong academic record. Experience in customer service or retail environments is desirable. A keen interest in sales and marketing would also be an advantage.
Key Responsibilities
* Sell timber products to customers both face-to-face and over the telephone
* Process customer orders and enquiries received by email, fax, and verbally
* Manage stock levels and assist with planning transport/delivery schedules
Requirements and Prospects
* Computer skills: Proficiency in MS Office, particularly Excel, Word, Outlook Internet, and email
* Literacy and Numeracy: Good command of maths and English to write accurate delivery notes, sales quotations, and sales letters as required
* Experience: Sales/retail experience and customer service experience preferable
Personal Qualities
* Able to commute reliably to office base;
* Willingness to learn to drive and hold a valid driving license;
* Ability to work normal trading hours, including one in every two Saturday mornings on the trade counter.
Benefits and Future Prospects
* National Minimum wage applicable to this apprenticeship;
* Opportunity to transition into a full-time member of staff after completing the apprenticeship program;
* Comprehensive training and development opportunities within the company.
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