Customer Service Representative
4 weeks ago
We're seeking a skilled and enthusiastic Customer Service Representative to join our team at Sainsbury's. As a key member of our sales floor team, you'll be responsible for providing exceptional customer service, ensuring a seamless shopping experience for our customers.
Key Responsibilities- Provide outstanding customer service, responding to customer queries and resolving issues in a professional and courteous manner.
- Work collaboratively with colleagues to achieve sales targets and maintain a high level of customer satisfaction.
- Process transactions accurately and efficiently, handling cash, credit card payments, and other payment methods.
- Contribute to maintaining a clean and organized store environment, adhering to health and safety standards.
- Participate in visual merchandising and stock management activities to ensure a visually appealing store display.
As a valued member of our team, you'll enjoy a range of benefits, including:
- A competitive rate of pay
- A comprehensive training program to develop your skills and knowledge
- A discount card offering 10% off on your shopping at Sainsbury's, Argos, Tu, and Habitat
- Free food and hot drinks provided for colleagues in all our stores
- Generous holiday entitlement based on the hours you work
- Shopping discounts on gym memberships, restaurants, holidays, retail vouchers, and more
- Family leave, including generous maternity and paternity leave
- A pension scheme with employer matching contributions
- Access to our Employee Assistance Programme for support and guidance
To be successful in this role, you'll need:
- Excellent communication and interpersonal skills
- A positive and enthusiastic attitude
- Ability to work flexibly, including weekends and bank holidays
- Basic math skills and accuracy when handling cash and credit card transactions
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