Customer Service Representative

4 weeks ago


Swansea, City and County of Swansea, United Kingdom Sainsbury's Full time
About the Role

We're seeking a skilled and enthusiastic Customer Service Representative to join our team at Sainsbury's. As a key member of our sales floor team, you'll be responsible for providing exceptional customer service, ensuring a seamless shopping experience for our customers.

Key Responsibilities
  • Provide outstanding customer service, responding to customer queries and resolving issues in a professional and courteous manner.
  • Work collaboratively with colleagues to achieve sales targets and maintain a high level of customer satisfaction.
  • Process transactions accurately and efficiently, handling cash, credit card payments, and other payment methods.
  • Contribute to maintaining a clean and organized store environment, adhering to health and safety standards.
  • Participate in visual merchandising and stock management activities to ensure a visually appealing store display.
What We Offer

As a valued member of our team, you'll enjoy a range of benefits, including:

  • A competitive rate of pay
  • A comprehensive training program to develop your skills and knowledge
  • A discount card offering 10% off on your shopping at Sainsbury's, Argos, Tu, and Habitat
  • Free food and hot drinks provided for colleagues in all our stores
  • Generous holiday entitlement based on the hours you work
  • Shopping discounts on gym memberships, restaurants, holidays, retail vouchers, and more
  • Family leave, including generous maternity and paternity leave
  • A pension scheme with employer matching contributions
  • Access to our Employee Assistance Programme for support and guidance
Requirements

To be successful in this role, you'll need:

  • Excellent communication and interpersonal skills
  • A positive and enthusiastic attitude
  • Ability to work flexibly, including weekends and bank holidays
  • Basic math skills and accuracy when handling cash and credit card transactions


  • Swansea, City and County of Swansea, United Kingdom TSR Legal Full time

    Customer Service RepresentativeRole Overview: We are seeking a highly skilled Customer Service Representative to join our team in Swansea. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our clients and delegates across the EMEA region. Key Responsibilities: - Customer Interaction: Serve as the first...


  • Swansea, City and County of Swansea, United Kingdom Iceland Full time

    Customer Service RepresentativeAt Iceland, we pride ourselves on being a fair and ethical retailer. We believe in investing in our people and making a difference. As a Customer Service Representative, you will play a vital role in ensuring our customers receive their online orders accurately and efficiently.Key responsibilities include:Working with...


  • Swansea, City and County of Swansea, United Kingdom Sitel Full time

    About the Role:We are seeking a passionate and customer-centric individual to join our team as a Customer Service Representative at Sitel Swansea.Key Responsibilities:As a Customer Service Representative, you will be responsible for providing outstanding inbound customer service relating to change of tenancies for one of our utilities clients. This will...


  • Swansea, City and County of Swansea, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a skilled Customer Service Representative to provide exceptional service to our customers. Key responsibilities include:Handling customer inquiries and resolving issues in a timely and professional manner.Providing accurate information about our products and services.Working closely with other departments to ensure customer...


  • Swansea, City and County of Swansea, United Kingdom beBee Professionals Full time £25,000 - £35,000

    At beBee Professionals in Swansea, we're seeking a Customer Service Representative to deliver exceptional service and support to our customers.Key Responsibilities:Engage with customers to provide service and support.Participate in all aspects of the operational workflow.Collaborate with team members to meet and exceed goals.Requirements:High school diploma...


  • Swansea, City and County of Swansea, United Kingdom Recruit4Staff (Wrexham) Ltd. Full time

    Recruit4staff are proud to be representing their client, an established Cyber Security Training Business, in their search for a Customer Service Executive to work from their offices in Swansea.For the successful Customer Service Executive, our client is offering:Salary: £25,000 p/annumWorking Hours: Monday to FridayJob Type: PermanentBenefits: 25 days...


  • Swansea, City and County of Swansea, United Kingdom SLS Recruitment Full time

    Sales and Customer Service Representative OpportunityWe are recruiting for sales and customer service representatives to join our team at SLS Recruitment. Our client is a well-established company that deals with all aspects of sales, customer service, and promotions campaigns.Key Responsibilities:Representing clients in a fun and well-established...


  • Swansea, City and County of Swansea, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Customer Service RoleWe are seeking a motivated and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our operational team, you will be responsible for delivering exceptional customer service and contributing to our business success.Key Responsibilities:Provide service and support to customers, ensuring their...


  • Swansea, City and County of Swansea, United Kingdom Recruit4Staff (Wrexham) Ltd. Full time

    We are proud to be representing our client, an established Cyber Security Training Business, in their search for a Customer Service Executive to work from their offices in Swansea.The successful candidate will be offered a salary of £25,000 per annum, working Monday to Friday in a permanent position.Benefits include 25 days holiday plus Bank Holidays and a...


  • Swansea, City and County of Swansea, United Kingdom Iceland Foods Full time

    Home Delivery Driver - Key Responsibilities:As a Home Delivery Driver with Iceland Foods, you will be responsible for delivering shopping to customers' doors, providing exceptional levels of customer service, and connecting directly with our customers as the face of our business. You will be an ambassador for our company, representing our values and...


  • Swansea, City and County of Swansea, United Kingdom Euro London Appointments Full time

    Job Description:We are seeking a skilled Customer Service Representative to join our international team. As a key point of contact for EMEA customers, you will provide timely and effective support via phone and email.Your responsibilities will include:Responding to customer inquiries and resolving issues in a professional manner.Liaising with regional and...


  • Swansea, City and County of Swansea, United Kingdom SANS Institute Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at the SANS Institute. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.Key ResponsibilitiesProvide first-class customer...


  • Swansea, City and County of Swansea, United Kingdom Recruit4Staff (Wrexham) Ltd. Full time

    Recruit4staff are proud to be representing their client, a leading Cyber Security Training Business, in their search for a Customer Service Executive to work from their offices in Swansea. The successful candidate will enjoy a competitive salary of £25,000 per annum, working Monday to Friday in a permanent role. Benefits include 25 days holiday plus Bank...


  • Swansea, City and County of Swansea, United Kingdom Owens Group Full time

    We are seeking a Customer Service Representative to join our team at Owens Group. As a key member of our Customer Services team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide timely and accurate responses to customer inquiries.Liaise with internal and external customers to resolve...


  • Swansea, City and County of Swansea, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a Customer Service Representative to provide excellent service and resolve queries in a timely manner at beBee Professionals in Swansea, United Kingdom.Key Responsibilities:Handle incoming calls, emails, and chat queries from customers.Provide accurate information regarding products and services.Resolve customer issues efficiently and escalate...


  • Swansea, City and County of Swansea, United Kingdom SLS Recruitment Full time

    About the Role:SLS Recruitment is seeking a motivated and enthusiastic Sales and Customer Service Representative to join their team in Swansea. As a Sales and Customer Service Representative, you will be responsible for providing exceptional customer service and sales support to clients.Key Responsibilities:Provide excellent customer service and support to...


  • Swansea, City and County of Swansea, United Kingdom Owens Group Full time

    We are seeking a Customer Service Representative to join our team at Owens Group. As a key member of our Customer Services team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide timely and accurate responses to customer inquiriesLiaise with internal and external customers to resolve...


  • Swansea, City and County of Swansea, United Kingdom Simply Gym Full time

    Job Summary:We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Simply Gym. As a key member of our operations team, you will be responsible for ensuring a high standard of cleanliness, hygiene, and safety in our facilities.Key Responsibilities:Cleaning duties to maintain a clean and safe environment for...


  • Swansea, City and County of Swansea, United Kingdom Sitel Full time

    About the RoleWe are seeking a Customer Service Representative to join our team at Sitel. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients.Key ResponsibilitiesListen to customer concerns and provide information, answers, or responses.Obtain and correctly capture customer...


  • Swansea, City and County of Swansea, United Kingdom Amplifon Full time

    Job Title: Sales and Customer Service RepresentativeJob Summary: We are seeking a highly motivated and customer-focused Sales and Customer Service Representative to join our team at Amplifon.Key Responsibilities:Manage the diary to ensure a perfect mix of sales and service appointments for new and existing customers.Regularly review the clinic customer...