Customer Service Representative
4 weeks ago
We are seeking a Customer Service Representative to join our team at Owens Group. As a key member of our Customer Services team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities:
- Provide timely and accurate responses to customer inquiries.
- Liaise with internal and external customers to resolve problems.
- Collect, analyze, and distribute information/data.
- Provide professional advice both internally and externally.
- Develop relationships with external customers and suppliers.
- Stay up-to-date with changes in technology, markets, competition, and legislation.
- Specify and ensure levels of support service are in place.
- Prioritize and coordinate workloads.
Requirements:
- GCSE/NVQ standard.
- Experience of working at a similar level.
- Traffic management skills.
- Problem-solving and logical thinking skills.
- Ability to work unsupervised and manage time effectively.
Benefits:
- Opportunity to develop strong relationships with customers and colleagues.
- Chance to work in a dynamic and fast-paced environment.
- Competitive salary and benefits package.
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