Technical Support Specialist

4 days ago


Halifax, Calderdale, United Kingdom Activate Group Limited Full time
About the Role

We are seeking a skilled 2nd Line IT Support Technician to join our team at Activate Group Limited.

This is an exciting opportunity to work with our IT infrastructure, providing comprehensive and efficient support to our employees.

Key Responsibilities:

  • Incident Management: Diagnose, investigate, and resolve incidents or service requests in a timely manner.
  • IT Infrastructure Maintenance: Assist with the configuration, installation, and maintenance of IT infrastructure, including servers, storage, and network equipment.
  • System Administration: Perform advanced system administration tasks such as managing Active Directory, user permissions, group policies, and server monitoring.
  • Root Cause Analysis: Conduct in-depth analysis of recurring issues to identify underlying causes and propose long-term solutions.
  • Collaboration with 3rd Parties: Liaise with third-party vendors and service providers to escalate and resolve more complex issues.
  • Documentation & Knowledge Sharing: Maintain detailed documentation of issue resolutions, processes, and system configurations.
  • Support for Key Projects: Participate in and provide technical expertise for IT projects, such as system upgrades, migrations, and new technology deployments.
  • Proactive Monitoring & Maintenance: Use monitoring tools to proactively identify and address potential problems in the IT environment.
  • Mentoring & Support to 1st Line Team: Provide guidance and technical support to the 1st line support team.
  • Security & Compliance: Ensure that systems and networks comply with security standards and policies.

Benefits:

  • 33 days holiday (including bank holidays)
  • Personal health cash plan
  • Enhanced maternity / paternity / adoption / shared parental pay
  • Life assurance
  • Free breakfasts and fruit
  • Birthday surprise for everybody


  • Halifax, Calderdale, United Kingdom Interface Recruitment UK Full time

    Job Title: Field Technical Support SpecialistAbout the Role:We are seeking a highly skilled Field Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing technical support and assistance to our customers using the Sage 200 application.Key Responsibilities:Provide 1st and 2nd line user...


  • Halifax, Calderdale, United Kingdom beBee Professionals Full time £30,000 - £45,000

    At beBee Professionals, we're seeking a skilled Technical Service Specialist to provide on-site installation, maintenance, and repair services for our clients. As a key member of our team, you'll ensure that our customers' technical equipment is functioning optimally and provide exceptional customer support.Key Responsibilities:Install and maintain equipment...


  • Halifax, Calderdale, United Kingdom Interface Recruitment UK Full time

    Job Opportunity: Technical Operations SpecialistWe are seeking a highly skilled Technical Operations Specialist to join our team. As a key member of our digital infrastructure team, you will be responsible for ensuring the smooth operation of our audio visual solutions.About the Role:Job Location: Leeds/HalifaxIndustry: IT ServicesWork Hours: 37.5Salary:...

  • IT Support Specialist

    3 weeks ago


    Halifax, Calderdale, United Kingdom Activate Group Limited Full time

    Job Title: IT Support SpecialistWe are seeking an experienced IT Support Specialist to join our team at Activate Group Limited. As an IT Support Specialist, you will be responsible for providing technical support to our employees, troubleshooting and resolving IT-related issues, and maintaining the overall health and performance of our IT infrastructure.Key...


  • Halifax, Calderdale, United Kingdom Terbergdts Full time

    Job TitleTechnical Support SpecialistAbout the RoleTerberg DTS UK is seeking a skilled Technical Support Specialist to join our expanding HR team.Key ResponsibilitiesProactively manage recruitment needs for the business to attract and recruit Engineers (mobile and workshop based) within all business units.Develop a strong employer brand and ensure a positive...


  • Halifax, Calderdale, United Kingdom CV Technical Full time

    Electrical Maintenance SpecialistWe are seeking a skilled Electrical Maintenance Specialist to join our team at CV Technical. As an Electrical Maintenance Specialist, you will be responsible for ensuring the smooth operation of our production facility. This will involve carrying out planned and reactive maintenance tasks, working on a variety of machinery,...


  • Halifax, Calderdale, United Kingdom On Target Recruitment Ltd Full time £27,000 - £35,000

    The Role:As a Sales and Technical Solutions Specialist at On Target Recruitment Ltd, you will be responsible for selling geared motors and providing technical assistance to OEMs, End Users, and Distributors. This is an exciting opportunity to join a growing company with progression opportunities.Key Responsibilities: Supporting external account...

  • IT Support Specialist

    3 weeks ago


    Halifax, Calderdale, United Kingdom Activate Group Limited Full time

    About the RoleWe are seeking a skilled IT Support Specialist to join our team at Activate Group Limited. As a key member of our IT department, you will be responsible for providing technical support to our employees, ensuring the smooth operation of our IT systems and infrastructure.Key ResponsibilitiesProvide first and second-line technical support to...

  • IT Support Specialist

    2 weeks ago


    Halifax, Calderdale, United Kingdom Activate Group Limited Full time

    About the RoleWe are seeking a skilled IT Support Specialist to join our team at Activate Group Limited. As a key member of our IT department, you will be responsible for providing technical support to our employees, ensuring the smooth operation of our IT systems and infrastructure.Key ResponsibilitiesIncident Management: Diagnose, investigate, and resolve...


  • Halifax, Calderdale, United Kingdom Lloyds Banking Group Full time

    About the roleWe're looking for a skilled Technical Security Specialist to join our team at Lloyds Banking Group.Your key responsibilities will be:Assessing systems against internal security frameworks and baseline build requirementsUsing DevOps tools to automate the review and approval of security artefactsWorking with Cloud Security Engineers to drive...


  • Halifax, Calderdale, United Kingdom Creative Support Ltd Full time

    We are seeking Support Workers that can provide excellent person-centred care and support to tenants to assist and develop everyday living skills and to enjoy a wide range of activities. We require positive and enthusiastic individuals who will demonstrate superb communication skills, that are able to work within positive behaviour support guidelines and who...


  • Halifax, Calderdale, United Kingdom beBee Professionals Full time £30,000 - £45,000

    Job Title: Field Service EngineerBeBee Professionals, a leading provider of technical services, is seeking a skilled Field Service Engineer to join our team in Halifax. As a key member of our team, you will be responsible for providing on-site installation, maintenance, and repair services to our clients.Key Responsibilities:Install and maintain technical...


  • Halifax, Calderdale, United Kingdom beBee Professionals Full time £30,000 - £45,000

    Job Title: Field Service EngineerBeBee Professionals, a leading provider of technical services, is seeking a skilled Field Service Engineer to join our team in Halifax. As a key member of our team, you will be responsible for providing on-site installation, maintenance, and repair services to our clients.Key Responsibilities:Install and maintain technical...


  • Halifax, Calderdale, United Kingdom Interface Recruitment UK Full time

    We are seeking a Technical Operations Specialist to join our team at Interface Recruitment UK. This is an exciting opportunity for an IT professional or graduate to work with a collaborative business that has extensive experience in the provision of innovative VC and AV products.About the Role:Job Location - LeedsEducation Requirements - NoneIndustry - IT...


  • Halifax, Calderdale, United Kingdom Interface Recruitment UK Full time

    About the RoleWe are seeking a highly motivated and experienced Technical Operations Engineer to join our team in Leeds. As a key member of our IT department, you will be responsible for ensuring the smooth operation of our digital systems and infrastructure.Key ResponsibilitiesDesign, implement, and maintain IT systems and infrastructure to support business...


  • Halifax, Calderdale, United Kingdom Interface Recruitment UK Full time

    Due to high levels of growth, driven by innovation and a strong team ethos, a position has arisen for a Technical Operations Specialist to join a digitally rooted and cutting-edge enterprise. This is an excellent opportunity for an existing IT professional or graduate to work alongside a collaborative and visionary business that has specialized in the...


  • Halifax, Calderdale, United Kingdom CV Technical Full time £40,000 - £48,000

    Electrical Maintenance EngineerWe are seeking a skilled Electrical Maintenance Engineer to join our team at CV Technical. As a key member of our engineering department, you will be responsible for ensuring the smooth operation of our production facility. Your duties will include planned and reactive maintenance, fault finding, and project work. Key...

  • Support Specialist

    3 weeks ago


    Halifax, Calderdale, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Our ideal candidate for the Support Specialist role will possess excellent communication and problem-solving skills, with the ability to work in a fast-paced environment. Key responsibilities include:Providing support to customers via phone, email, and chat.Resolving customer issues efficiently and escalating when necessary.Working closely with other...

  • IT Support Specialist

    2 weeks ago


    Halifax, Calderdale, United Kingdom Operations Resources Full time

    The Operations Resources team is seeking a skilled IT Technician to join our team. As a key member of our operations team, you will be responsible for providing technical support for our retail clients across Bradford, Halifax, and Huddersfield areas.Job Overview: As an IT Technician with Operations Resources, you will be the primary point of contact for our...

  • IT Support Specialist

    4 weeks ago


    Halifax, Calderdale, United Kingdom Activate Group Limited Full time

    About the RoleWe are seeking a highly skilled and motivated IT Support Technician to join our team at Activate Group Limited. As a key member of our IT department, you will be responsible for providing comprehensive and efficient support to our employees, ensuring the smooth operation of our IT systems and infrastructure.Key ResponsibilitiesProvide...