IT Support Specialist

1 week ago


Halifax, Calderdale, United Kingdom Activate Group Limited Full time

About the Role

We are seeking a skilled IT Support Specialist to join our team at Activate Group Limited. As a key member of our IT department, you will be responsible for providing technical support to our employees, ensuring the smooth operation of our IT systems and infrastructure.

Key Responsibilities

  • Provide first and second-line technical support to employees via phone, email, and in-person.
  • Diagnose and resolve technical issues with hardware, software, and network equipment.
  • Assist with the installation, configuration, and maintenance of IT systems and infrastructure.
  • Collaborate with the IT team to identify and implement process improvements.
  • Document technical issues and resolutions for future reference.

Requirements

  • Strong technical knowledge of IT systems and infrastructure.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Knowledge of IT service management principles and practices.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.

About Us

Activate Group Limited is a leading provider of IT services and solutions. We are committed to delivering exceptional service to our clients and employees. If you are a motivated and skilled IT professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



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