Field Technical Support Specialist

2 days ago


Halifax, Calderdale, United Kingdom Interface Recruitment UK Full time
Job Title: Field Technical Support Specialist

We are seeking a highly skilled Field Technical Support Specialist to join our team at Interface Recruitment UK. As a Field Technical Support Specialist, you will be responsible for providing technical support and assistance to our clients in the use of Sage 200 application.

Key Responsibilities:
  • Provide 1st and 2nd line user community support for the Sage 200 application.
  • Assist with month-end support, master data uploads, and user administration.
  • Improve performance and resilience of interfaces to other systems.
  • Lead projects to implement new Sage functionality.
  • Act as a bridge between the business and our Sage Support Partners.
  • Support projects with technical advice and solutions.
  • Aid in training of new users, in new systems and processes.
  • Support the business in line with KPI's.
Requirements:
  • Sage 200 Support, Customisation/Development or Integration.
  • Experience with user testing, training, and master data.
  • Experience meeting with Business Stakeholders, Senior Leadership and building out roadmap, vision, and process in participation with management.
  • Creative and analytical thinker with strong problem-solving skills.
About Us:

We are a globally scaled and award-winning company with a passion for delivering results for the NHS and the general Healthcare sector. We are looking for a talented individual to join our team and contribute to our success.



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