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Field Technical Support Specialist

2 months ago

Halifax, Calderdale, United Kingdom Interface Recruitment UK Full time
Job Title: Field Technical Support Specialist

We are seeking a highly skilled Field Technical Support Specialist to join our team at Interface Recruitment UK. The successful candidate will be responsible for providing technical support and assistance to our clients in the use of Sage 200 application.

Key Responsibilities:
  • Conduct support for month-end and BAU processes.
  • Improve performance and resilience of interfaces to other systems.
  • Lead projects to implement new Sage functionality.
  • Act as a bridge between the business and our Sage Support Partners.
  • Ensure master data requests are prioritized and uploaded in a timely manner.
  • Support projects with technical advice and solutions.
  • Aid in training of new users, in new systems and processes.
  • Support the business in line with KPI's.
  • Improve performance and efficiency of SAGE application.
Requirements:
  • Sage 200 Support, Customisation/Development or Integration.
  • Experience with user testing, training, and master data.
What We Offer:
  • Home or Hybrid Working (1 day per week in office) / 26 Days Holidays + 1 / Bupa.
  • Pension - Free Parking when at site.
About Us:

We are a globally scaled and award-winning company with a passion for delivering results for the NHS and the general Healthcare sector.