IT Support Specialist

3 weeks ago


Halifax, Calderdale, United Kingdom Operations Resources Full time

The Operations Resources team is seeking a skilled IT Technician to join our team. As a key member of our operations team, you will be responsible for providing technical support for our retail clients across Bradford, Halifax, and Huddersfield areas.

Job Overview: As an IT Technician with Operations Resources, you will be the primary point of contact for our clients' technical issues, ensuring prompt and professional resolution. Your expertise in PC hardware and EPOS systems will be invaluable in resolving complex technical problems.

Responsibilities:

  • Perform field service calls to resolve technical issues with IT and EPOS equipment.
  • Provide training on EPOS hardware as required.
  • Work a 5-day week, including Saturdays and Sundays, on a rotational basis.
  • Standard working hours are 9:00 AM to 5:30 PM, with overtime paid outside of these hours.
  • Enjoy a competitive salary package of £25,800, including a basic salary, van, and overtime payments.
  • Participate in a 1 in 6 week on-call rotation, working 12:00 PM to 8:00 PM and providing emergency support as needed.

Requirements:

  • Hold a full manual driver's license.
  • Be confident in your ability to work independently, with minimal supervision.
  • Have excellent communication and problem-solving skills.
  • Be willing to work a varied schedule, including weekends and overtime.

About Operations Resources: We are a reputable company providing technical field service support to retail clients across the region. Our team is dedicated to delivering exceptional service, and we are seeking like-minded individuals to join our operations team.



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