Cluster TSS Team Lead

6 days ago


Birmingham, Birmingham, United Kingdom Lely Atlantic Ltd. (UK & IRL) Full time

Lely Atlantic Ltd. (UK & IRL) is seeking an experienced Cluster TSS Team Lead to join their team in the UK and Ireland.

The estimated salary for this position is £50,000 - £60,000 per year, depending on experience.

Job Overview

This role involves leading a team of Technical Service Support specialists to ensure the effective delivery of Lely products and services to customers.

The successful candidate will be responsible for:

  • Coaching and mentoring team members to improve their technical skills and knowledge
  • Developing and implementing processes to improve the efficiency and effectiveness of the team
  • Working closely with other departments to ensure seamless integration and communication
  • Providing input for the Quality Function Deployment based on product, market, and competition information
  • Observing and validating updates and new products to make the translation to the market (farmer)

The ideal candidate will have excellent leadership and management skills, be able to motivate and inspire a team, and have strong analytical and problem-solving skills.



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