Pension Administrator

1 month ago


Winchester, Hampshire, United Kingdom Hampshire County Council Full time

Are you passionate about delivering exceptional customer service and ensuring the smooth administration of pensions?

Hampshire County Council's Pension Services team is seeking a skilled Pension Administrator to join our dynamic team.

About the Role:

We administer pensions for approximately 300,000 members across various Local Government Pension Schemes (LGPS) in England. As a Pension Administrator, you will be responsible for processing pension claims, managing member records, and providing exceptional customer service.

Key Responsibilities:

  • Process pension claims and benefits in accordance with scheme rules and regulations
  • Manage member records, ensuring accuracy and up-to-date information
  • Provide excellent customer service to members, employers, and other stakeholders
  • Collaborate with colleagues to resolve complex pension queries and issues

About You:

To succeed in this role, you will need:

  • 5 GCSEs grade C or above (or equivalent), including Maths and English
  • Excellent communication and interpersonal skills
  • Strong organisational and time management skills
  • A keen eye for detail and ability to work accurately
  • A commitment to delivering exceptional customer service

Benefits:

As a valued member of our team, you can expect:

  • A competitive salary of £23,115 - £24,140 per annum
  • A comprehensive training program to develop your skills and knowledge
  • Ongoing support and mentorship from experienced colleagues
  • The opportunity to work in a dynamic and supportive team environment

What We Offer:

At Hampshire County Council, we pride ourselves on providing a positive and inclusive work environment. Our teams are dedicated to delivering exceptional services to our communities, and we strive to create a workplace that reflects this commitment.


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