Pension Administrator
1 month ago
Are you passionate about delivering exceptional customer service and ensuring the smooth administration of pensions?
Hampshire County Council's Pension Services team is seeking a skilled Pension Administrator to join our dynamic team.
About the Role:
We administer pensions for approximately 300,000 members across various Local Government Pension Schemes (LGPS) in England. As a Pension Administrator, you will be responsible for processing pension claims, managing member records, and providing exceptional customer service.
Key Responsibilities:
- Process pension claims and benefits in accordance with scheme rules and regulations
- Manage member records, ensuring accuracy and up-to-date information
- Provide excellent customer service to members, employers, and other stakeholders
- Collaborate with colleagues to resolve complex pension queries and issues
About You:
To succeed in this role, you will need:
- 5 GCSEs grade C or above (or equivalent), including Maths and English
- Excellent communication and interpersonal skills
- Strong organisational and time management skills
- A keen eye for detail and ability to work accurately
- A commitment to delivering exceptional customer service
Benefits:
As a valued member of our team, you can expect:
- A competitive salary of £23,115 - £24,140 per annum
- A comprehensive training program to develop your skills and knowledge
- Ongoing support and mentorship from experienced colleagues
- The opportunity to work in a dynamic and supportive team environment
What We Offer:
At Hampshire County Council, we pride ourselves on providing a positive and inclusive work environment. Our teams are dedicated to delivering exceptional services to our communities, and we strive to create a workplace that reflects this commitment.
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