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Retail Operations Manager
2 months ago
Job Summary:
Zachary Daniels is seeking a highly skilled and experienced Retail Operations Manager to join our team. As an Assistant Manager, you will play a key role in driving sales and service excellence in our stores.
Key Responsibilities:
- Lead a team: Manage a large team of sales assistants to achieve high levels of sales and service.
- Customer Focus: Ensure that customers receive exceptional service at all times.
- Commercial Acumen: Make informed decisions that benefit the store and drive sales growth.
- Performance Management: Manage the performance of sales assistants and provide coaching and development opportunities.
- Operational Excellence: Focus on delivery and productivity, ensuring that store operations run smoothly and efficiently.
- Recruitment and Training: Recruit, induct, and train new team members to ensure they have the skills and knowledge to excel in their roles.
- Business Awareness: Understand business performance and identify areas for improvement.
Requirements:
- Proven experience in a retail operations management role.
- Excellent leadership and communication skills.
- Strong commercial acumen and ability to drive sales growth.
- Ability to manage and develop a team.
- Operational excellence and ability to drive efficiency.
What We Offer:
- Competitive salary up to £27,000.
- 28 days annual leave.
- Generous staff discount scheme.
- Workplace pension scheme.
- Employee assistance programme.
About Us:
Zachary Daniels is a niche recruitment consultancy specializing in retail, buying, merchandising, and ecommerce. We are passionate about helping our clients find the best talent to drive their businesses forward.
