Multi Skilled SMART Repairer

4 days ago

Liverpool, Liverpool, United Kingdom Direct Line Group Full time
About Us

At Direct Line Group Auto Services, we pride ourselves on delivering exceptional quality and service to our customers. Our team of skilled technicians and support staff work together to provide a comprehensive repair service for accident-damaged vehicles.

Job Summary

We are seeking a highly skilled and experienced Multi Skilled SMART Repairer to join our team. As a key member of our repair centre, you will be responsible for delivering high-quality repairs, leading site performance, and achieving financial and operational targets.

Key Responsibilities
  • Deliver high-quality repairs to DLG customers, meeting or exceeding all financial and operational targets.
  • Lead site performance, empowering the team to create an engaged and accountable workforce.
  • Implement standard methodology at a site level to ensure business protection and operational procedure standardization.
  • Lead all change plans within the site, serving as a role model for the site leadership team.
  • Collaborate with the central production team to schedule repair volumes and manage time to ensure all work is completed in line with booking slots and customer expectations.
Requirements
  • 2+ years of experience in end-to-end vehicle repair, including light MET, light Panel, Prep & Paint.
  • Experience with BS10125 regulation.
  • Minimum NVQ level 3 in specific disciplines required.
  • ATA cosmetic accreditation (preferred but not essential).
  • Ability to develop strong working relationships with the central office production team.
What We Offer

We provide a comprehensive benefits package, including:

  • 9% employer-contributed pension.
  • 50% off home, motor, and pet insurance, plus free travel insurance and Green Flag breakdown cover.
  • Additional optional health and dental insurance.
  • EV car scheme allowing colleagues to lease a brand new electric or plug-in hybrid car in a tax-efficient way.
  • Generous holidays.
  • Buy as you earn share scheme.
  • Employee discounts and cashback.
Why Join Us?

At Direct Line Group, we value diversity and inclusivity, and we're committed to creating a workplace where everyone can be themselves and succeed. We're proud to be one of the UK's Top 50 Inclusive Employers and strive to make our business an inclusive place to work.

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