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Duty Manager

1 month ago

Ilford, Greater London, United Kingdom Nuffield Health Full time
About the Role

We are seeking a highly motivated and experienced Duty Manager to join our team at Nuffield Health's Ilford Fitness and Wellbeing Club. As a key member of our operations team, you will be responsible for ensuring the smooth running of our club, providing exceptional customer service, and leading our colleagues to deliver high-quality standards.

Key Responsibilities
  • Lead the day-to-day operations of the club, ensuring a safe and welcoming environment for members
  • Develop and maintain strong relationships with members, identifying opportunities to enhance their experience and increase sales
  • Collaborate with colleagues to achieve sales targets and drive business growth
  • Oversee health and safety, ensuring compliance with regulatory requirements and company policies
  • Conduct tours and presentations for prospective new members, showcasing the benefits of our club
What We Offer

Nuffield Health is committed to providing a supportive and inclusive work environment. As a Duty Manager, you will have access to a range of benefits, including:

  • Competitive salary and benefits package
  • Opportunities for career development and progression
  • Collaborative and dynamic team environment
  • Access to our state-of-the-art facilities and equipment
Requirements

To be successful in this role, you will need:

  • Proven experience in a sales or customer-facing role
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Strong problem-solving and conflict resolution skills
Why Join Us?

Nuffield Health is a leading healthcare charity, dedicated to improving the health and wellbeing of our members. As a Duty Manager, you will be part of a dynamic team that is passionate about delivering exceptional customer service and driving business growth. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.