DHL Customs Clearance Specialist
5 days ago
Key Responsibilities
As a Customs Bureau Clerk with DHL Global Forwarding, you will be responsible for liaising with customers to coordinate customs entries for the shipment of goods. This will include full declarations for both imports and exports, transition declarations, CFSP frontier and supplementary declarations as required by the customer. You will also provide information to customers, freight forwarders, hauliers and DHL internal stakeholders in a timely and appropriate manner, promoting excellent customer service and engagement.
Core Competencies
Maintains effective relationships with customers, develops and delivers high-quality services or solutions, inspires customers and gains their commitment, and gains organisational alignment and support for customer needs. You will also maintain a visionary and global perspective pertaining to strategy, develop sustainable strategies that support Investment, Provider and Employer of Choice, and inspire and align the organisation to make the strategy a reality.
Requirements
Some experience of working in Customs is desirable. Knowledge and experience of customs and excise procedures, invoicing customers, handling documents by importer/exporter to and from overseas, PC literate, good communicator, excellent telephone manner, organised with good administration skills, and a proven track record of delivering excellent customer service. You will be responsible for managing queries from the Global Service Centre and responding to HMRC and other UK Governmental Departments in terms of declaration responses. You will also send and issue data to the Global Service Centre where applicable.
Working with Us
At DHL Global Forwarding, we are committed to providing our customers with a seamless and efficient logistics experience. We are looking for a highly motivated and experienced Customs Bureau Clerk to join our team and help us achieve this goal. If you have a passion for customs and a desire to work for a leading logistics company, we would love to hear from you.
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