Customs Clearance Specialist

4 weeks ago


Longford, Telford and Wrekin, United Kingdom DHL Global Forwarding (UK) Limited Full time
Customs Bureau Agent

As a key member of our team at DHL Global Forwarding (UK) Limited, you will play a vital role in ensuring the smooth flow of international trade. Your expertise in customs procedures and regulations will be instrumental in facilitating the movement of goods across borders.

Key Responsibilities:
  • Liaise with customers and stakeholders to coordinate customs entries, declarations, and other documentation.
  • Provide timely and accurate information to customers, freight forwarders, and internal stakeholders to promote excellent customer service.
  • Ensure all documentation is completed to meet processing requirements and deadlines.
  • Develop and maintain effective relationships with customers, freight forwarders, and other stakeholders.
  • Manage queries and responses from HMRC and other UK Governmental Departments.
  • Process and issue data to the Global Service Centre (GSC) as required.
Core Competencies:
  • Maintains effective relationships with customers.
  • Develops and delivers high-quality services or solutions.
  • Inspires customers and gains their commitment.
  • Gains organisational alignment and support for customer needs.
Requirements:
  • Some experience of working in customs is desirable.
  • Knowledge and experience of customs and excise procedures, invoicing customers, and handling documents.
  • Excellent communication and administration skills.
  • Proven track record of delivering excellent customer service.
Location:

Hayes

Hours:

per week (shifts – Tuesday - Saturday – hours)

Reports to:

Customs Operations Manager



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