Customs Clearance Specialist
4 weeks ago
As a key member of our team at DHL Global Forwarding (UK) Limited, you will play a vital role in ensuring the smooth flow of international trade. Your expertise in customs procedures and regulations will be instrumental in facilitating the movement of goods across borders.
Key Responsibilities:- Liaise with customers and stakeholders to coordinate customs entries, declarations, and other documentation.
- Provide timely and accurate information to customers, freight forwarders, and internal stakeholders to promote excellent customer service.
- Ensure all documentation is completed to meet processing requirements and deadlines.
- Develop and maintain effective relationships with customers, freight forwarders, and other stakeholders.
- Manage queries and responses from HMRC and other UK Governmental Departments.
- Process and issue data to the Global Service Centre (GSC) as required.
- Maintains effective relationships with customers.
- Develops and delivers high-quality services or solutions.
- Inspires customers and gains their commitment.
- Gains organisational alignment and support for customer needs.
- Some experience of working in customs is desirable.
- Knowledge and experience of customs and excise procedures, invoicing customers, and handling documents.
- Excellent communication and administration skills.
- Proven track record of delivering excellent customer service.
Hayes
Hours:per week (shifts – Tuesday - Saturday – hours)
Reports to:Customs Operations Manager
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