Customer Service Officer

2 weeks ago


London, Greater London, United Kingdom Unity Recruitment Full time
Job Description:

Unity Recruitment is seeking a highly organized and detail-oriented Customer Service Officer to join our team. The successful candidate will have excellent communication and interpersonal skills and be able to work effectively in a fast-paced environment.

Key Responsibilities:
  • Provide exceptional customer service and respond to customer inquiries in a timely and professional manner.
  • Resolve customer complaints and issues through effective problem-solving and conflict resolution techniques.
  • Maintain accurate records and reports.


Requirements:
  • 2+ years of experience in a related field.
  • Diploma or degree in a related field (e.g., business administration, marketing).
  • Excellent communication and interpersonal skills.


What We Offer:
  • A competitive salary of $48,000 - $58,000 per year.
  • A comprehensive benefits package including health insurance, retirement plan, and paid time off.
  • Ongoing training and development opportunities.


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