Service Delivery Manager

4 weeks ago


Ayr, South Ayrshire, United Kingdom CrossReach Full time

Job Summary: We are seeking a dedicated Service Manager to oversee our residential, respite, and day care services at CrossReach. This role involves ensuring high-quality standards, contributing to the strategic direction of the organization, and managing staff, budget, and service development.

Key Responsibilities:

  • Manage staff, budget, and service development to ensure high-quality standards.
  • Contribute to the strategic direction of CrossReach and oversee service development.
  • Implement best practices, adhere to policies, and handle staff development, incidents, and complaints efficiently.
  • Oversee quality improvement plans, engage in strategic planning, and produce annual reports.
  • Ensure compliance with regulatory requirements and maintain accurate records.

Requirements:

  • SVQ Level 4 in Social Care or equivalent.
  • Management Qualification or progress towards it.
  • Strong Christian faith and ability to uphold CrossReach's Christian ethos.
  • Basic computer literacy and membership of the Protecting Vulnerable Groups (PVG) Scheme.
  • SSSC registration.

About CrossReach:

CrossReach is a leading social care provider in Scotland, committed to delivering high-quality services to people of all ages. We are part of the Church of Scotland and aim to provide social care services and specialist resources in Christ's name to further the caring work of the Church.

Why Work for CrossReach:

We offer a range of benefits, including access to exclusive retail and leisure discounts, a contributory pension plan, and enhanced family-friendly policies. We are committed to ensuring that our employees feel valued, respected, and supported in their roles.



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