Community Living Manager

3 weeks ago


St Helens, St. Helens, United Kingdom Sy2 Full time
About the Role

We are seeking an experienced Sheltered Scheme Manager to join our team in the St Helens area. The successful candidate will be responsible for supporting tenants to manage their homes safely and promoting independent living.

Responsibilities and Duties
  1. Assist in the letting process and conduct viewings of properties with applicants, highlighting the benefits of sheltered housing.
  2. Deliver a case management approach to assist tenants in managing their homes safely.
  3. Conduct daily wellbeing calls and checks based on assessed risk to promote independence and respond to emergency calls via the emergency system when on duty.
  4. Carry out routine Health and Safety inspections and weekly fire alarm tests to ensure the safety of the schemes.
  5. Manage the use of communal areas, including monitoring communal cleaning.
  6. Support residents with reporting repairs and liaise with contractors to ensure prompt completion.
  7. Collaborate with external repair, maintenance, and service contractors to monitor the quality of completed works.
  8. Build relationships of trust and respect with internal and external partners to promote independent living.
  9. Promote the safety and protection of vulnerable adults and children by reporting safeguarding issues and concerns promptly.
Person Specification
  • A genuine interest in improving the lives of older people.
  • Proactive, professional, and commercial approach, with the ability to work well under pressure.
  • Experience of working with statutory agencies and the voluntary sector.
  • The skills to manage relationships with tenants and challenge non-compliance where necessary.
Salary Information

The estimated salary for this role is £33,505. Enhanced DBS is a requirement for this position.



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