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Customer Service Representative

1 month ago

Manchester, United Kingdom Winsearch Full time

Customer Service Representative

We are seeking a skilled Customer Service Representative to join our team at Winsearch UK. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues in a timely and professional manner.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, and chat
  • Resolve customer complaints and issues in a timely and professional manner
  • Provide product information and recommendations to customers
  • Work collaboratively with internal teams to resolve customer issues

Requirements:

  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Fluency in Polish and English

What We Offer:

  • A competitive hourly rate of £11.45
  • A minimum of 40 hours of work per week
  • A permanent contract
  • A bonus structure

Working Hours:

  • Monday to Friday, 11:00 to 21:00
  • One Saturday per month, 08:00 to 16:00