Pub & Grill Team Member - Shirley
5 days ago
About Us
Village Hotels is a leading hospitality company that prides itself on creating lively, modern spaces for our guests to work, eat, relax, play, and exercise. Our Pub & Grill teams are the heart of our operations, and we're looking for talented individuals to join our team as Hospitality Team Members.
Job Summary
We're seeking a Hospitality Team Member to join our team at Village Hotel Shirley. As a key member of our team, you will be responsible for providing exceptional customer service, working collaboratively with our team to deliver a seamless guest experience, and contributing to the overall success of our Pub & Grill operations.
Key Responsibilities
- Customer Service
- Provide exceptional customer service to our guests, ensuring their needs are met and exceeded.
- Respond to guest inquiries and resolve any issues in a timely and professional manner.
- Teamwork
- Work collaboratively with our team to deliver a seamless guest experience.
- Support colleagues in achieving their goals and objectives.
- Operations
- Contribute to the overall success of our Pub & Grill operations, including food and beverage service, cleaning, and maintenance.
- Assist with opening and closing procedures, including setting up and breaking down equipment and supplies.
Requirements
- Personality
- A warm, friendly, and engaging personality, with a passion for delivering exceptional customer service.
- Skills
- Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and guests.
- Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
- Experience
- No prior experience is necessary, as we provide comprehensive training to ensure your success in this role.
What We Offer
- Competitive Salary
- Complimentary Full Leisure Club Membership
- Employee Discount on Overnight Stays
- 50% Discount on Food and Drink
- Exciting Training Platform
- Flexible Working Hours
- A Fun, Supportive, and Inclusive Work Environment
How to Apply
If you're a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we'd love to hear from you. Please submit your application, and we'll be in touch to discuss this exciting opportunity further.
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