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Pub & Grill Team Member - Shirley

2 months ago

Solihull, Solihull, United Kingdom Village Hotels Full time

About Us

Village Hotels is a leading hospitality company that prides itself on creating lively, modern spaces for guests to work, eat, relax, play, and exercise. Our hotels are designed to be vibrant and energetic, with a focus on delivering exceptional service and creating memorable experiences for our guests.

Job Summary

We are seeking a highly motivated and enthusiastic Pub & Grill Team Member to join our team at Village Hotel Shirley. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, working collaboratively with our team to deliver a seamless and enjoyable experience.

Key Responsibilities

  • Guest Service
    • Provide exceptional service to our guests, ensuring their needs are met and exceeded.
    • Respond promptly to guest inquiries and resolve any issues in a professional and courteous manner.
  • Teamwork
    • Work collaboratively with our team to deliver a seamless and enjoyable experience for our guests.
    • Support and assist colleagues as needed to ensure the smooth operation of the hotel.
  • Food and Beverage Service
    • Prepare and serve food and beverages to our guests in a timely and efficient manner.
    • Maintain a clean and organized workspace, adhering to health and safety standards.
  • Communication
    • Communicate effectively with guests, colleagues, and management to ensure seamless service delivery.
    • Respond promptly to guest inquiries and resolve any issues in a professional and courteous manner.

Requirements

  • Personality
    • A warm, friendly, and engaging personality, with a passion for delivering exceptional service.
  • Skills
    • Excellent communication and interpersonal skills.
    • Ability to work collaboratively as part of a team.
    • Basic knowledge of food and beverage preparation and service.
  • Experience
    • No prior experience is necessary, as we provide comprehensive training to ensure your success.

What We Offer

  • Competitive Salary and Benefits
    • A competitive salary and benefits package, including a range of perks and rewards.
  • Opportunities for Growth and Development
    • Opportunities for career advancement and professional growth within the company.
  • A Fun and Supportive Work Environment
    • A fun and supportive work environment, with a focus on teamwork and collaboration.

How to Apply

If you are a motivated and enthusiastic individual who is passionate about delivering exceptional service, we would love to hear from you. Please submit your application, including your resume and a cover letter, to [insert contact information].