Microsoft Dynamics 365 Support Professional

1 week ago

WottonunderEdge, Gloucestershire, United Kingdom Renishaw Full time

Job Summary

We are seeking an enthusiastic Functional Support Specialist to contribute to the on-going support, governance and deployment of D365. The role is within the Group Commercial Services function working in a dynamic, hybrid environment based at Renishaw.

Key Responsibilities

  • Provide subject matter expertise on key D365 modules and support the user base by responding to customer queries and follow them through to successful resolution.
  • Contribute as part of a deployment team on future implementations and contribute to the ongoing governance of the solution including standardised processes and procedures.
  • Follow existing and author new operating procedures as needed.

Requirements

  • Understanding of CRM or ERP concepts and functionalities.
  • Ability to be flexible, multi-tasking and organise priorities in a fast-paced work environment, while maintaining a high level of focus and accuracy.
  • Exceptional communication and interpersonal abilities, capable of collaborating effectively with stakeholders, customers and partners.
  • Good business acumen and educated to a higher education level.

Desirable Requirements

  • Previous exposure to large, complex systems implementation projects.
  • Some background knowledge of Renishaw's D365 Programme.
  • Experience of working in a Subsidiary operational environment.

Benefits

When you join Renishaw, we're committing to your future career. That's because we believe in developing our people's skills and promoting them internally. We also offer a benefits package that's highly desirable; including a 9% non-contributory pension, discretionary annual bonus, subsidised onsite restaurants and coffee shops, free parking, car sharing scheme and 24 hour fitness centres.

We also want to promote a healthy work-life balance as much as possible, so we have introduced a hybrid working policy which allows for a combination of home and office based working depending on the nature of your role. We also offer a variable working programme, 25 days holiday plus bank holidays, Life Assurance policy of 12 times annual salary, Cycle to Work scheme, enhanced maternity pay subject to qualifying criteria, Health Cash Plan, the option to join BUPA Renishaw Health Trust and an Employee Assistance Programme for employees and family.

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