Event Management Supervisor

2 months ago


Harrogate, North Yorkshire, United Kingdom CGC Event Caterers Full time
Job Description

CGC Event Caterers is seeking a highly skilled and experienced Weddings and Events Manager to join our team at The Sun Pavilion. As a key member of our operations team, you will be responsible for ensuring the highest standards of catering, delivery, and customer satisfaction for all events.

We are a long-established caterer with decades of experience in the hospitality industry, operating at venues of all sizes and with exclusivity at prominent sporting, entertainment, and cultural locations across the UK and Europe. As a Weddings and Events Manager, you will be responsible for leading the management and staff team in the delivery of a professional, efficient, and cost-effective catering operation.

Key Responsibilities:
  • Lead the management and staff team in the delivery of a professional, efficient, and cost-effective catering operation.
  • Ensure all events are delivered to the highest standards of catering, delivery, and customer satisfaction.
  • Full operating target responsibility for relative events.
  • Responsibility for achieving KPI's and tasks to assist with achieving overall Company objectives.
  • Complete event day flash reports.
  • Monthly forecast reporting requirements to be submitted within set deadlines.
  • Ensure event billing is completed and submitted promptly for customer invoicing.
  • To ensure that the Standard Operating Procedures (SOP's) of CGC Event Caterers are adhered to at all times.
  • Line manager to Sun Pavilion's wedding and event coordinator.
  • Provide and promote excellent customer service acting as an ambassador for the Company.
  • Custodian of guardians of grub data.
  • Supporting at other CGC Event venues out of wedding season.
Person Specification:
  • At least 5 years' experience within the Events/Hospitality Management industry, ideally in a similar role involving leading a team.
  • Financially aware with knowledge of catering budgets, margins, cost of sales, and fixed and variable costs.
  • Minimum level 2 Food Hygiene qualifications and knowledge (current certificates). Willing to work towards level 3.
  • Ambitious and self-motivated individual, able to work under pressure to deliver excellent customer service skills.
  • A full clean driving licence is required along with own transport.
General Information:

The requirements of the business are such that it is necessary to have a flexible approach and therefore some business-related travel to be able to work at our venues and operational sites will be required.



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