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Event Management Professional
2 months ago
CGC Event Caterers is seeking a highly skilled and experienced Weddings and Events Manager to join our team at The Sun Pavillion in Harrogate. As a key member of our events team, you will be responsible for delivering exceptional events and ensuring the highest standards of customer satisfaction.
Key Responsibilities:
- Lead the management and staff team in the delivery of a professional, efficient, and cost-effective catering operation at The Sun Pavilion and various venues as required.
- Ensure all events are delivered to the highest standards of catering, delivery, and customer satisfaction.
- Full operating target responsibility for relative events.
- Responsibility for achieving KPIs and tasks to assist with achieving overall Company objectives.
- Complete event day flash reports.
- Monthly forecast reporting requirements to be submitted within set deadlines.
- Ensure event billing is completed and submitted promptly for customer invoicing.
- To ensure that the Standard Operating Procedures (SOPs) of CGC Event Caterers are adhered to at all times.
- Line manager to Sun Pavilions wedding and event coordinator.
- Provide and promote excellent customer service acting as an ambassador for the Company.
- Custodian of guardians of grub data.
- Supporting at other CGC Event venues out of wedding season.
Requirements:
- At least 5 years' experience within the Events/Hospitality Management industry, ideally in a similar role involving leading a team.
- Financially aware with knowledge of catering budgets, margins, cost of sales, and fixed and variable costs.
- Minimum level 2 Food Hygiene qualifications and knowledge (current certificates). Willing to work towards level 3.
- Ambitious and self-motivated individual, able to work under pressure to deliver excellent customer service skills.
- A full clean driving licence is required along with own transport.
What We Offer:
CGC Event Caterers is a long-established caterer with decades of experience in the hospitality industry. We operate at venues of all sizes and have exclusivity at prominent sporting, entertainment, and cultural locations across the UK and is also the European Catering Division for ASM Global, the global leader in the delivery of live entertainment and events.
We offer a competitive salary and benefits package, as well as opportunities for career development and growth within the company.