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Guest Services Attendant

2 months ago

London, Greater London, United Kingdom Park Plaza London Riverbank Full time

Department: Concierge & Porters

Job Level: Team Member

Job Type: Full Time

Job Reference: req11667

At Park Plaza London Riverbank, we are committed to delivering a personalized hotel experience that caters to the unique needs of each guest.

As our Doorperson, you will be the initial and final point of contact for our visitors. Your proactive and service-oriented mindset will ensure a remarkable impression every time.

The Doorperson is responsible for various tasks associated with guest arrivals and departures, including greeting guests, opening doors, providing directions and information, assisting with luggage, and coordinating with relevant teams to guarantee guest satisfaction.

As a Doorperson, you will enjoy:

Salary: £11.72 per hour

  • Significantly discounted hotel rates across Europe (including the Radisson Hotel Group and for family & friends)
  • Food & Beverage discounts at our dining establishments (for your entire party)
  • Start with 30 days of annual leave - inclusive of public holidays, increasing with tenure
  • Two complimentary meals daily
  • Access to 40% of your earnings before payday through Wagestream
  • Referral bonus program - up to £750
  • Wellness initiatives with substantial gym discounts & more
  • Cycle to Work scheme & complimentary cycling lessons
  • Benefit Hub - discounted rates at numerous retailers, supermarkets, major brands, attractions, restaurants, and cinemas.
  • Complimentary dry cleaning for work attire
  • Annual staff gatherings and events
  • Company pension scheme & award-winning training programs
We are seeking a Doorperson who:
  • Exhibits exceptional interpersonal skills and can easily connect with others
  • Handles requests promptly, courteously, and with a compassionate demeanor
  • Is responsible for welcoming guests and assisting with luggage delivery or storage, as well as package delivery
  • Possesses a strong command of English and outstanding communication abilities
  • Embodies our core values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care
  • Previous experience as a Doorperson is advantageous but not mandatory
Renowned for crafting unforgettable experiences, Park Plaza London Riverbank serves both leisure and business travelers with elegant accommodations and adaptable meeting spaces, complemented by award-winning dining options.

Park Plaza. Be part of it.