IT Systems Support Lead
3 weeks ago
Position Overview: We are seeking an experienced IT Systems Support Lead to enhance our team at Independent Forgings and Alloys (IFA), a prominent player in the aerospace and industrial forging sector.
Key Responsibilities:
- Oversee the ongoing enhancement of IT initiatives and ensure the effective operation of IT systems and infrastructure.
- Provide comprehensive support to staff through both remote assistance and in-person interactions.
- Advise on network security measures, ensuring the implementation of strong security protocols and a dependable data backup strategy.
- Manage the procurement, upgrading, and replacement of IT hardware as necessary, while offering guidance on mobile devices, printers, and various software applications.
- Demonstrate proficiency in IT infrastructure management, with a solid understanding of Cyber Essentials.
- Possess experience in IT support, administration of cloud security solutions, and management of software updates and deployments.
- Have a foundational knowledge of database systems, particularly SQL technologies, and be competent in Windows operating systems (versions 10 and 11) as well as Windows Server management (2019 and 2022).
- Familiarity with data reporting and analytics tools is advantageous, along with experience in configuring and administering computer-aided design (CAD) software.
- Experience with Microsoft Dynamics Business Central and knowledge of enterprise resource planning (ERP) software would be beneficial.
- Exhibit flexibility, as there may be occasions requiring work on IT systems outside of standard hours.
- A valid driving license is preferred.
Company Overview: IFA specializes in manufacturing high-integrity forged components from nickel alloy, titanium, stainless steel, and carbon alloys, serving customers and tier-one suppliers across various sectors including aerospace, nuclear, power generation, marine, and oil and gas.
Compensation and Benefits:
- Competitive Salary: We offer a competitive pay structure.
- Holidays: Enjoy 33 days of holiday, inclusive of bank holidays.
- Pension Scheme: A 5% contribution to support your future.
- Bonus Scheme: Performance-based bonuses linked to team and company achievements.
- Health Benefits: Access to a level 1 health cash plan with various discounts and offers.
- Additional Perks: Death in service payment, full company sick pay, long service rewards, and tax-efficient schemes such as Cycle to Work.
- On-site Parking: Convenient parking facilities available.
- Career Development: Opportunities for professional growth and skill enhancement.
- Work-Life Balance: We prioritize a healthy work-life balance for our employees.
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