Service Advisor

1 week ago


Nottingham, Nottingham, United Kingdom Sytner Group Full time
About the Role

We are seeking a highly motivated and customer-focused Service Advisor to join our team at Sytner Group. As a Service Advisor, you will play a vital role in providing exceptional customer care and ensuring seamless communication between our customers and the workshop.

Key Responsibilities:
  • Provide outstanding customer service and support throughout the vehicle servicing process
  • Inform and consult with customers on vehicle servicing, maintenance, and repair options
  • Liaise with technicians and workshop control to ensure timely completion of vehicle services
  • Offer expert advice on our products and services to customers
  • Work collaboratively with colleagues to achieve excellent customer satisfaction
About You

We welcome applications from individuals with a strong customer service background and excellent communication skills. As a Service Advisor, you will have the opportunity to develop your skills and knowledge through our comprehensive training program. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply.

What We Offer:
  • Enhanced holiday entitlement
  • Industry-leading maternity, paternity, and adoption pay
  • Career development opportunities
  • Recognition of long service
  • Discounted car schemes
  • High street discounts
  • Discounted gym memberships
  • Cycle to work scheme
  • One day a year paid voluntary/community work
About Sytner Group

Sytner Group is a leading automotive retailer with over 140 UK dealerships representing 23 prestige vehicle brands. We pride ourselves on developing talent and building careers, and our colleagues recently scored us an outstanding 89% on our colleague engagement survey.


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