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Junior Customer Service Advisor

2 months ago

Nottingham, Nottingham, United Kingdom Pentagon Motor Group Full time

Join Our Team as a Junior Customer Service Advisor at Pentagon Motor Group

Pentagon Motor Group offers a remarkable opportunity for a Junior Customer Service Advisor to become part of our thriving Nottingham Vauxhall Dealership.

If you:

  • Are passionate about providing outstanding customer support
  • Excel in a fast-paced work setting
  • Enjoy collaborating with others

This position may be the perfect fit for you.

What We Offer:

Upon joining Pentagon, you will benefit from a variety of perks, including:

  • Generous vacation allowance
  • Discounts on numerous activities
  • Opportunities for career advancement
  • Employee support programs
  • Pension contributions

We are committed to delivering exceptional training and development opportunities for our staff.

Your Responsibilities:

As a Customer Service Advisor at Pentagon Motor Group, you will act as the main point of contact for clients, effectively representing the Group.

Key duties include:

  • Welcoming and assisting clients with their service requirements
  • Communicating clearly with clients through various channels
  • Coordinating service appointments and vehicle handovers
  • Completing administrative tasks with precision
  • Keeping clients updated on their vehicle's progress

This role requires you to work Monday to Friday during standard business hours.

Qualifications:

To thrive in this position, you should possess:

  • Experience in a high-energy environment
  • Exceptional customer service abilities
  • Capability to manage difficult situations
  • Strong organizational skills
  • Proficiency in computer applications
  • A desire to learn and develop
  • A collaborative mindset