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Relationship Manager

2 months ago

London, Greater London, United Kingdom Banking Circle Full time

About Banking Circle

We are a global banking and payments company with a growing business at the forefront of the FinTech industry. Our team of over 550 skilled employees worldwide provides a unique blend of stability and flexibility, delivering innovative payments solutions to our clients.

About the Role

We are seeking a skilled Relationship Manager to join our Sales team in London, reporting to the Head of Institutional Banking division. As a key member of our team, you will be responsible for driving revenue growth through upselling our products and solutions, while maintaining existing accounts.

Key Responsibilities

  1. Develop and maintain strong relationships with clients, understanding their needs and strategies to support their growth.
  2. Identify new opportunities to drive additional revenue and act as a subject matter expert to clients.
  3. Ensure high-quality communication with both clients and internal stakeholders.
  4. Create account management plans and conduct Quarterly Business Reviews (QBRs) for key clients.
  5. Understand and collate client business requirements and champion this internally across multiple stakeholders.
  6. Develop and maintain excellent relationships with internal teams, including Product, Compliance, Legal, AML & Operations.

Requirements

To be successful in this role, you will have at least 4 years of experience in relationship management within payments, banking, acquiring, or within the merchant division of a key financial services company. You should have strong experience in leading and growing high-value brands or accounts, with a focus on revenue and upsell opportunities.

As a global company, fluency in English is a requirement, both verbally and in writing.

What We Offer

We offer a hybrid work model, allowing for flexibility and productivity. However, we expect you to spend most of your time in the office to build community and efficiency in the team. We also offer a competitive salary, generous benefits package, opportunities for continuous learning, and a dynamic, collaborative culture that values personal initiative and professional achievements.