Front of House Team Member

3 days ago

Inverness, Highland, United Kingdom whitbread Full time

Job Summary:

We are seeking a skilled and enthusiastic Front of House Team Member to join our team at Premier Inn in Inverness. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring that our guests have a warm and welcoming experience.

Key Responsibilities:

  • Provide exceptional customer service to guests, responding to their needs and ensuring their stay is comfortable and enjoyable.
  • Work collaboratively with the housekeeping team to ensure that rooms are prepared to a high standard.
  • Prepare and serve food and beverages to guests, using our menu and beverage options.
  • Manage cash and card transactions accurately and efficiently.
  • Contribute to a positive and respectful team environment, supporting colleagues and promoting a culture of excellence.

What We Offer:

  • A competitive hourly rate, up to £ per hour.
  • A permanent contract, with a guaranteed 30 hours per week.
  • A range of benefits, including a Whitbread Benefits card, pension and saving schemes, and discounts on food, travel, and other services.
  • Opportunities for career development and progression within our business.

Requirements:

  • Excellent communication and interpersonal skills.
  • A passion for delivering exceptional customer service.
  • Ability to work collaboratively as part of a team.
  • Basic math skills and accuracy with cash and card transactions.
  • A flexible approach to working hours, including evenings and weekends.

Why Work for Whitbread?

  • We are a leading hospitality business, committed to delivering exceptional customer experiences.
  • We offer a range of benefits and opportunities for career development.
  • We value diversity and inclusion, and are committed to creating a workplace that is welcoming and inclusive for all.

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