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Inverness, Highland, United Kingdom KLONDYKE GROUP LIMITED Full time{"title": "Front of House Assistant", "description": "Role OverviewWe are seeking a skilled and friendly Front of House Assistant to join our team at Howdens Garden Centre.As a Front of House Assistant, you will be responsible for providing exceptional customer service, taking orders, and serving our delicious food and drinks to our customers.You will work...
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Front of House Team Member
2 months ago
We are seeking a skilled and enthusiastic Front of House Assistant to join our team at KLONDYKE GROUP LIMITED. As a Front of House Assistant, you will be responsible for providing exceptional customer service, taking orders, and serving our high-quality food and beverages to our customers.
The Role
As a Front of House Assistant, you will be the face of our restaurant, ensuring that every customer has a positive experience. Your responsibilities will include:
- Setting up and maintaining the front of house and counters to our company standards
- Presenting menus, serving, and helping customers select food and beverages by offering suggestions
- Providing counter service and preparing beverages
- Delivering our chef-prepared meals to customers at their tables
- Preparing restaurant tables with special attention to hygiene and cleanliness
- Processing payments at electronic till points
- Performing basic cleaning tasks as needed
- Closing front of house areas each day to our company standards
What We're Looking For
We're looking for a friendly and engaging individual with a genuine love for customer service. If you have:
- Barista experience (although not essential, as full training will be given)
- Strong customer service skills
- Excellent communication skills
- Great teamwork
- Hardworking
- Shift flexibility, including weekends
- The ability to work well and efficiently under pressure
What We Offer
We offer a competitive rate of pay, a healthy work-life balance with no evening work, access to 100s of retail and lifestyle experiences and discounts, health cash plans, generous staff discounts, 6 weeks annual leave per year, and free parking.