Restaurant Operations Manager

4 weeks ago


London, Greater London, United Kingdom Lyon's Seafood & Wine Bar Full time
About the Role

We are seeking an experienced Assistant General Manager to join our team at Lyon's Seafood & Wine Bar. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, delivering exceptional customer service, and leading a team of staff to achieve our high standards.

Key Responsibilities
  • Manage day-to-day restaurant operations, ensuring a smooth and efficient service
  • Supervise and lead a team of staff, fostering a positive work environment that encourages teamwork and professional growth
  • Handle customer inquiries and complaints professionally, striving to enhance guest satisfaction
  • Collaborate with the management team to develop and implement strategies for improving service quality and operational efficiency
  • Manage inventory levels, ordering supplies as needed to maintain operational efficiency
Requirements
  • Proven experience in a restaurant management role, or equivalent, within a fast-paced, high-standard restaurant
  • Ability to work flexible hours, including evenings and weekends as required by the business needs
  • Strong leadership and communication skills
  • Ability to work well under pressure and maintain a calm and professional demeanor in a fast-paced environment
What We Offer
  • Fixed days off - Sundays and Mondays
  • 45 hours a week, 6 shifts
  • 50% team dining discount and cost-price wine
  • Health & wellbeing - 24/7 Assistance programme incl in-person sessions
  • Discounts, shopping vouchers & industry perks


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