Claims Performance Analyst

4 days ago

Glasgow, Glasgow City, United Kingdom Aviva Full time
Claims Performance Analyst

About the Role:

We are seeking a highly analytical and detail-oriented Claims Performance Analyst to join our team. As a key member of our Claims COO, you will be responsible for tracking and analyzing Claims Indemnity (Claims Cost) performance for our redesign programmes.

Key Responsibilities:

  • Develop and maintain high-quality tracking and reporting methodologies to measure the impact of transformational change on claims cost.
  • Collaborate with cross-functional teams to translate business decision points and activities into measurement methodologies.
  • Support the timely and accurate population of tracking and provide high-quality, actionable insights based on data.
  • Conduct ad-hoc analysis and problem-solving, demonstrating a curious mindset and producing high-quality presentations of analysis.
  • Support the creation of forecasts for programme benefits, ensuring that the impact of risks and opportunities on benefit trajectories is understood by delivery theme teams.
  • Work with the claims finance team to translate lead operational indicator tracking into a P&L view and be receptive to input and feedback.
  • Contribute to the improvement of overall data quality and governance within the claims function.

Requirements:

  • GI and claims experience preferred but not essential.
  • Experience in a finance or actuarial role would be advantageous, but not essential.
  • Excellent Excel modelling skills with the ability to translate and manage complex formulas and interrogate large data sets.
  • Effectively manage stakeholder expectations with the ability to articulate performance effectively both at summary and detailed level.

What We Offer:

  • Circa £55,000 salary (depending on location, skills, experience, and qualifications)
  • Bonus opportunity – 10% of annual salary
  • Generous pension scheme - Aviva will contribute up to 14%
  • 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
  • Make your money go further - Up to 40% discount on Aviva products
  • Up to £1,200 of free Aviva shares per year through our Matching Share Plan
  • Brilliantly supportive policies including parental and carer's leave
  • Flexible benefits to suit you, including sustainability options such as cycle to work
  • Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others

About Aviva:

We are a leading insurance company with a strong commitment to innovation and customer satisfaction. Our people agree that we offer a great company culture and outstanding employee experience. To find out more about working at Aviva, take a look here.

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