Food and Beverage Team Member

1 day ago

Cumbernauld, North Lanarkshire, United Kingdom DoubleTree by Hilton Glasgow Westerwood Spa & Golf Resort Full time
About the Role

We are seeking a highly motivated and enthusiastic Food and Beverage Team Member to join our team at DoubleTree by Hilton Glasgow Westerwood Spa & Golf Resort.

As a Food and Beverage Team Member, you will be responsible for delivering exceptional guest service and ensuring that our guests have a memorable experience in our Food and Beverage areas.

Key Responsibilities
  • Provide exceptional guest service and ensure that our guests have a memorable experience in our Food and Beverage areas.
  • Keep up to date with pricing and promotions to provide advice to guests and maximise sales.
  • Work in a variety of Food and Beverage areas across the hotel, ensuring guest satisfaction and brand standards are met.
What We Offer

We offer a range of benefits, including:

  • Free health club membership (T&Cs apply)
  • Discounts across golf, including membership, guest rates, green fees, buggies, and clothing
  • Discounts across The QHotels Collection
  • Hilton Worldwide discounts
  • Family & Friends discounts in hotels across The QHotels Collection
  • Support with training & professional qualifications, including course fees
  • Various learning & development opportunities
  • Access to an Employee Assistance Program – Hospitality Action
  • Refer a friend scheme
  • FREE parking
Requirements

To be successful in this role, you will need:

  • A passion for delivering exceptional guest service
  • Strong customer service skills
  • Good time management and organisational skills
  • Ability to work under pressure
About Us

DoubleTree by Hilton Glasgow Westerwood Spa & Golf Resort is a 4-star, 148-bedroom hotel located just outside Glasgow in Cumbernauld. Our hotel features an 18-hole golf course, and our dining options include the Flemings restaurant, the Grill restaurant, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, sauna, steam room, tennis courts, and a relaxing Elemis spa.

We are proud to be a Disability Confident employer and are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equally, so if you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

We proudly support the UK Armed Forces and have signed the Armed Forces Covenant, achieving the Silver Award.

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